Live Consultant Thinking: Step Forward for a Good Work Environment
Here is the way it is. Read the books, attend the classes, pay attention, observe and question,study and do your homework. Repeat these activities every day, forever. Create distance between yourself and anyone saying or suggestingthat you have learned enough.
Some prefer the academic answers to business questions, some don't. I don't know all the answers any more than you know all the questions. That is a starting point. Any fellow human can call me at 901-277-0794 to talk about the daily business challenges, without obligation to either of us. You talk, I listen. The honest comments I may offer are based on 20+ years street level business experience and observation.
It all adds up. Whatever business we are dealing in, we are dealing with people, product and profit, in that order. That's all. That is the way it is.
Statistical analysis gives us a picture of numbers relative to other numbers. Something to read if you are not sleepy, you will be sleeping soon. The numbers tell a story. The story is not a day in the life of this number relating to that number. Their stories, what they are telling us, is never about themselves.
Numbers do not talk about themselves. They are talking about you and me. These numbers represent human activity. We are relationships, not statistics. More important than factoids like one in ten are left-brain is how you and I relate one on one. It does not matter so much where my brain is located as long as it is in there, and I am using it. Daily use is recommended.
Conflict among people is an ages old thorn in the human condition. Resolution often charts as one step forward and two steps back. Looking around the world and our own back yard, nobody appears to have all the answers we need. We pick up a few hints from others and through our own trial and error life experience.
Conflict in nature causes stormy conditions and temperatures to rise the same as it does in people. It is a condition of life and of business. Healthy discontent can challenge us to approach difficult scenes differently. We can be less abrupt and avoid hurting feelings, and protect our own. Our goal is to resolve the issues while preserving civil relationships.
People, the answer is people. How we relate and communicate with other people, on both sides of the counter, affects the value of product and the quantity of profit.