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Advertising: The Nuts And Bolts Of Making It Work: Step Two: Make you Advert focus on your customer and on the benefits of your product/ service not its features.

Guest post by: David Flannery

Article Overview: Your customers want to know what you can do for them. They want to know how what you are offering can help them meet their needs, solve their problems, help them achieve their goals. To many businesses, when advertising, make the critical mistake of writing about themselves.

Free Download - Advertising: the nuts and bolts of making it work: Step Five: Make sure your ad does not look like your competitors. By David Flannery
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Advertising: The Nuts And Bolts Of Making It Work: Step Two: Make you Advert focus on your customer and on the benefits of your product/ service not its features.

Most of the advertising I see businesses use is ineffectual, image advertising. Over the next couple of weeks I will show you strategies and tactics which will make your advertising work for you...and by that I mean get you more customers.

Step Two: Make you Advert focus on your customer and on the benefits of your product/ service not its features.

Your customers want to know what you can do for them. They want to know how what you are offering can help them meet their needs, solve their problems, help them achieve their goals.

To many businesses, when advertising, make the critical mistake of writing about themselves. Remember this, the marketplace does not care about you, they are only interested in what you can do for them. Instead tell you customers what benefit they will receive from buying your service/ product.

People are bombarded with all types of advertising. From the time the average person wakes up in the morning to the time he goes to sleep at night he will have seen 30, 000 advertising messages.

People's tendency is to hold onto their hard earned money, unless they can be shown that the value of the benefit they will receive from your product/ service is greater than the cost of buying your product/ service.

Your task then is to make your advertising instill in your customers a craving for your product/ service. And this can only be done by producing an advert that overflows with benefits.

Features are the facts and components of your product/ service. Benefits are what your customers gain by using your product/ service. The thing that sells your product/ service is the benefit to the end user, your customer. They will respond to your advert because of anticipated benefits.

That said, facts and features should be used to support the sale of your product/ service, but they will not make the sale.

List the all the benefits which your customers will receive from owning your product or using your service, and then state them over and over in your advertising campaign.

Make your advert answer the question that every customer asks either explicitly or implicitly, which is "What's in it for me?" If you can tell your customers what they will gain if they spend their hard earned money on your product/ service, and tell them the value of that benefit, then you are making your advert work for you, you have gone a long way to making a sale.

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Home > Small-Business-Consulting > David Flannery > Advertising The Nuts And Bolts Of Making It Work Step Two Make you Advert focus on your customer and on the benefits of your product service not its features >
Article Tags: advertising, profit growth, small business

About the Author: David Flannery
RSS for David's articles - Visit David's website

David Flannery is the founder of Profit Growth Dynamics International helping companies methodically and systematically increase their sales and profits, reduce their customer losses to their competitors and separate themselves from their competition. He is the author of The Profit Crisis Exposed report and the soon to be published book The SETE Five Step Action Plan For Doubling Your Profits.

For more information on growing your business profits visit http://www.massiveprofitgrowth.com now



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Advertising The Nuts And Bolts Of Making It Work Step Two Make you Advert focus on your customer and on the benefits of your product service not its features
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Advertising the nuts and bolts of making it work Step Five Make sure your ad does not look like your competitors


Related Forum Posts
Re: Service Or Product? Re: Service Or Product? - I usually recommend starting with a service to get close to your customers, bring in cash flow, and keep your overhead low. Step 1 of entrepreneurship is getting past survival and being able to pay your bills without taking a job. A service is a great way to get you started and really get to know your customers and their problems. But it's a lot harder to scale a service business so if you really want to grow you can then focus on the product side of things. You have cash flow from the service business and a keen understanding of the pain in your market as well as a history of successful clients who have worked with you and can provide valuable testimonials.
Re: Service Or Product? Re: Service Or Product? - Very insightful, and I totally aggree, service first... it is a substantial foundation for any business. Products and service go hand in hand to make a business really successful. Nevertheless quality control for both is also actually a must; you will never offer services that are not par with the standards neither with products. Focusing on the product aspect, in stores or in deliveries or in any other way you get to sell your products there is a pinch of service involved. Even after a product is sold "customer service hotlines" is another form of service buyers somehow expect from you. So IMHO service or product are like chicken and eggs... lol,,,
Re: Due Diligence, Market Research.. Ahead of the curve. Re: Due Diligence, Market Research.. Ahead of the curve. - [quote="anthonyl":fffjzdtz]Hello List. I have been sitting on this business plan of mine for some time now - still incomplete. I work in the industry and I think there is an opportunity for this product/service to grow as it is simple and attractive because it is branded/associated with the a fortune 100 company. So for customers to subscribe, they would see it is not some little five and dime startup. My problem is that I am not sure whether paying some market research company to go out and interview my demographic would give me a good indication of whether I should go forward or not because of the fact that I don't think my demographics knows of this service yet. My other idea is to build the prototpype - advertise (online & offline) and get subscriptions to use the service for free and then after a tipping point where I have attracted and retained, I then charge for the service. What are your thoughts?[/quote:fffjzdtz] Market research doesn’t just have to be on what’s already on the market. You can always get research from your key demographics showing them your concept and asking if they’d use your product/service. As long as you can show them what you would do, the key benefits and features etc you can get a basic feel as to if or not they would be interested. No market research is perfect but it does give you a good idea of what some of your audience think.
Re: How do you overcome the fear of rejection while selling? Re: How do you overcome the fear of rejection while selling? - If you are prepared and know what are your primary and secondary goals before you call (or visit) your potential client - you will feel less fear and more confidence. Draw them in – open them up. At the end of every statement, ask for their approval or observation. Get the potential customer into the repetition of approving every step that you take. Target the benefits of your product and not the features. Use “W” – open them with questions starting with a “W”. Why, who, when, what are all questions that lead to a response. And follow with “Is that OK?” And remember - people are rejectiong your business proposal, not you personally.
Top 19 Copywriting books Top 19 Copywriting books - 1. Ogilvy on Advertising. David Ogilvy. Wiley. 2. Positioning: The Battle for your Mind. Al Ries and Jack Trout. Warner. 3. The New Positioning. Jack Trout. McGraw-Hill. 4. Tested Advertising Methods. John Caples. Prentice-Hall. 5. How to Make your Advertising Make Money. John Caples. Prentice-Hall. 6. Guerrilla Advertising. Jay Conrad Levinson. Houghton Mifflin. 7. Direct Mail Copy that Sells. Herschell Gordon Lewis. Prentice-Hall. 8. Sales Letters that Sizzle. Herschell Gordon Lewis. NTC Business Books. 9. Herschell Gordon Lewis on the Art of Writing Copy. Herschell Gordon Lewis. Prentice-Hall. 10. Romancing the Brand. David Martin. American Management Association. 11. The Art of Writing Advertising: Conversations with William Bernbach, Leo Burnett, George Gribbin, David Ogilvy, Rosser Reeves. NTC Business Books. 12. Confessions of an Advertising Man. David Ogilvy. NTC Business Books. 13. My Life in Advertising. Claude Hopkins. NTC Business Books. 14. Scientific Advertising. Claude Hopkins. NTC Business Books. 15. How to Become an Advertising Man. James Webb Young. NTC Business Books. 16. The Lasker Story as He Told It. NTC Business Books. 17. Advertising Concept and Copy. George Felton. Prentice Hall. 18. The Copy WorkShop Workbook. Bruce Bendinger. The Copy Workshop. 19. Hey, Whipple, Squeeze This: A Guide to Creating Great Ads. Luke Sullivan. Wiley. This should keep you busy for at least a year. Enjoy!


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