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How SKYPE has changed the way we communicate

How SKYPE has changed the way we communicate

Communication is the act of transmitting thoughts, opinions, ideas, and information (the message) from one person (the communicator) to another (the receiver). It is a process that requires a medium.

Traditional communication medium
Traditionally, business management communicated with employees through written memoranda. The boss would dictate or type the message, make copies of the memo and distribute the same to the employees.

This day and age, however, a person reads, hears and sees so much that his mind is simply incapable of retaining every piece of information that it has received. Among the information that a human being receives, written messages have the least chance of being retained. This means that written memos can be very ineffective communication media.

Memos, aside from the fact that the messages they contain do not usually get retained, are also restrictive means of communication. It is so formal that it restricts spontaneous and honest reactions. It also does not facilitate interaction; it’s mainly used for top-down communication.

This does not bode well for people in lower levels; such employees couldn’t feel empowered and efficacious if their ideas, thoughts and opinions can’t even get heard in their business organisation. The business also loses out since it couldn’t benefit from its people’s unique talents, skills and varying points of view; these could have been tapped had the business created a looping communication and feedback channel.

The Skype communication medium
Skype is a welcome alternative to traditional modes of communication. It is an Internet Protocol or IP-based communication method that allows people who have a computer, an internet connection and the Skype client software – which can be downloaded for free – to communicate with one another. Skype also makes use of various communication media: text, graphics, sounds, and video.

The above qualities of the Skype communication channels have brought about three major changes to the way we communicate:

• We retain much more information.
Multimedia messages – those with both visual and aural elements – are much more easily retained than mere visual or mere aural messages. Skype is fully capable of multimedia communication; in fact, Skype offers video calling for free. Skype is thus a potentially effective medium for business communication.

• Employees and team members feel much more empowered.
Skype is not a top-down communication channel. It offers free conference calls. Thus nine people can communicate and interact simultaneously online. This way, one person’s message gets transmitted to a lot of people – who can immediately react and give the original communicator their feedback. Thus, communication channels are open between one user and each of the other participants in the conference.

Multi-channel communication empowers team members and employees to comment, suggest and – overall – improve on other people’s ideas and suggestions. A company that uses Skype communication tools is thus able to tap into a wealthy reserve of creative talent and skill.

• Businesses go global –easily and inexpensively.
Skype calling, messaging, video calling, and call conferencing are offered for free. Thus, businesses have found an easy and inexpensive way of expanding globally and communicate with independent contactors abroad, mobile employees and international clients.

Indeed, Skype is effective, is empowering; makes people more responsive and interactive, has a wide reach, and is free. Definitely, it is one communication tool that you should look into. Take a look at www.skype.com





How SKYPE has changed the way we communicate - To learn more about this author, visit Mark Gwilliam's Website.

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Kim Castle
With nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website


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Mark Gwilliam
(Visit Mark's Website) Mark Gwilliam has worked extensively with several blue chip companies in the UK, Europe & Australasia and is an accomplished entrepreneur. He has written several eBooks & eCourses to help fellow entrepreneurs succeed, from the comfort of his home by the beach in beautiful New Zealand. Learn how to attract customers, enhance your customer relationship & propel your business. Claim 2 free gifts from Mark at www.themarketingdude.com & www.mark-gwilliam.com & look out for more special gifts to reward you for taking action!

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