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Does Franchise Growth Indicate a Successful Franchise?

Written by: Rick Bisio

Article Overview: This article discusses the importance of franchise system growth in your due diligence. It discusses the give and takes of growth and provides way to interpret the information you gather.

Does Franchise Growth Indicate a Successful Franchise?

There are many elements to analyze when selecting the right franchise opportunity. Not only do you need the franchise to be a good fit for you - you also need to identify a franchisor that will be around for a long time.

How can you learn if a franchise system is sound? In the franchise book, The Educated Franchisee we believe in sharing knowledge. A little franchise education can be helpful in this area.

One important measure is the system’s pace of franchise growth.

Too Fast: Rapid franchise growth may seem like a good thing at first but it is possible for a system to grow too fast. It is important to make sure the franchisor has the people and systems in place to thoroughly address your training and on-going support. For example, if a system of 50 franchisees adds 30 additional franchisees in a year, the pace of franchise growth may be too speedy.

Too Slow: If franchise growth is stagnant there could also be a problem. Why isn’t the franchise attracting new people? Perhaps there are problems with the business model - problems that make it difficult for existing franchisees to succeed. When potential franchisees make ‘validation calls’ they may hear about problems and decide to look elsewhere for a business. Or maybe the franchisor doesn’t have the right staff and has to limit franchise development. Either way, a deficiency of new franchisees could be a sign of an unsound franchise organization.

Just Right: Steady franchise growth over time is an indicator of good management and a healthy system. One way to gauge steady franchise growth is to determine the rate at which the franchise grew each year both in absolute and percent terms. To get this data for the past three years you can look in the Franchise Disclosure Document below Item 20 - the List of Outlets. All the information you want concerning franchise growth will be there for you in a clear, facile to understand format.

Rule of Thumb for Most Franchises
As a rule of thumb for medium-sized franchisors, the number of franchisees added each year should be between 10% and 35% of the total number of franchisees. For instance, a company with 100 franchisees ought to own the infrastructure to bring up to 35 new franchisees in the next year.

Rule of Thumb for Large and Small Franchises
This formula doesn’t work for very large or very small companies, however, so when looking at behemoth or boutique franchise systems consider the ratio of operational support personnel compared to new franchisees. A ratio of one support person for every 10-20 new franchisees assures you that new franchisees are likely getting the training and back up they need to succeed.

Talk to Franchisees
But don’t assume! It is critical that you talk to existing franchisees. Find out about the training they received initially and what they receive in terms of on-going support. Do they find the staff to be knowledgeable? Responsive? Does the franchisee feel comfortable calling on them for help? Give careful attention to the information you find out from new franchisees. Your experience will most closely reflect theirs.

Meet the Support Staff
Typically, a serious franchise investigation ends with a visit to the franchisor’s headquarters to get final questions answered and meet the staff face-to-face. Spend extra time with the support staff. Make sure you are comfortable with their experience, skill set, style, and ability to communicate, since you will want to work easily with them and rely on their advice on an on-going basis.

There are many things to think about when researching a franchise business that will meet your needs, but it doesn’t matter how much you like the business if the franchisor isn’t viable. Collect the franchise information you need and be convinced the system you select is growing and has a large number of fulfilled franchisees. Franchise development is a fundamental part of your due diligence. Only a sound franchise opportunity can sustain your long-term growth and success.

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Article Tags: business model, disclosure document, franchise development, franchise disclosure, franchise education, franchise growth, franchise opportunity, franchise organization, franchise system, franchisee, franchisees, franchises, franchisor, good management, long time, model problems, pace, rule of thumb, sharing knowledge, validation



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Re: Info for would be franchisers... - [quote="Sebastien":1d29sdv1]Like Franchise Times, Franchise Update is a very practical magazine. There is no blah blah, just straight facts that anyone in the franchise community can relate to. I just want to mention that all these magazines are NOT franchisee oriented. I mean these magazines are for franchise professionals. If you're looking to buy a franchise, you won't find much information in there. To answer your question, getting published in Franchise Times was fairly easy. I don't want to brag too much but I think I am known in the franchise industry. I was the marketing guy at Franchise.com for a few years before joining my new company, the World Franchising Network. So people know me and I have a very good relationship with Nancy Weingartner, the Managing Editor at Franchise Times. I was talking with her at the last Franchise Expo South in Miami and she mentioned she'd like me to be profiled. I was like "ok, sure!". I like this franchise executive profile thing in Franchise Times as it is rarely BS. People are usually really natural in there.[/quote:1d29sdv1] Thanks for the follow up Sebastien! And I can't say that I'm surprised that networking with the right people and managing your relationships with them properly are the keys to being published. I guess the old adage holds true of "it's not who you know, but who knows you" that's important.
how much for a franchise fee? - Dear Colleague There is no easy answer to this question. Things to consider: [list=] The sizeof the Franchise Clent base Expected Turnover Intellectual Property costs (recoup) Number of Franchises Number of employees Original Set up costs Franchise admin costs An example: A franchise that I was involved in setting was to a simple "lawn mowing/home repair" franchise. The Franchise included national/local advertising - preparation of client lists - general admin - central accounting etc The Franchise involved 300-500 clients - and an annual turnover of about $300,000 . The annual franchise fee was $30,000. Hope that this gives you some idea Take care Ian[/list]
Re: Franchise Surveys - Another good tool to researching a franchise is to speak with their existing franchisees. This contact information is included in most Franchise Disclosure Documents. In order to get a Franchise Disclosure Document or FDD as it is often referred to, you will have to complete a basic franchise application. The franchisor will then usually provide you with the FDD at that time. Included in that book of information is a list of the existing franchisees, the contract, the investment information etc... This information is required by Federal Law to be disclosed to your prior to making a purchase. So be sure to do your research and start with the Franchise Documents to get the initial information.
Re: Info for would be franchisers... - [quote="Sebastien":2gam0klq][quote="BuzzAroundBooks":2gam0klq]Like Franchise Times, Franchise Update is a very practical magazine. There is no blah blah, just straight facts that anyone in the franchise community can relate to.[/quote:2gam0klq][/quote:2gam0klq] That is really what I look for in any industry publication. We lead busy lives and when people fill their magazines with fluff, not only does it benefit no one, but it makes us truly appreciate those that don't. Thanks!


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