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Do Your Values Drive or Derail Leadership? Part 2
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| Guest post by: Kerri Salls |
Article Overview: Our values affect the way we conduct business too. For example, a leader who grew up during the depression and values security will make low-risk investments whereas someone a bit younger may be less risk-averse. One business owner may value being debt-free while another business owner may believe debt is a necessity for growth.
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Free Download - Persistence, Purpose and Passion By Kerri Salls |
Do Your Values Drive or Derail Leadership? Part 2
Our values affect the way we conduct business too. For example, a
leader who grew up during the depression and values security will make low-risk
investments whereas someone a bit younger may be less risk-averse. One business
owner may value being debt-free while another business owner may believe debt
is a necessity for growth.
When team members have the same values as their leader, everyone
benefits. Team members experience greater job satisfaction and are more loyal
to the business or company. Tension and stress are reduced for both leaders and
team members. When team members are clear about their leader’s values and know
what is expected of them, they are better able to handle conflicts effectively.
To instill your values in your team members, make sure the team
knows your values. Don’t assume. Talk about your values whenever possible. When
making decisions, explain how your values affect the decision you are making.
Show that you are proud of your values.
Most importantly, demonstrate your values whenever possible. Your
values are reflected in your opinions, attitudes, preferences, desires, actions
and strategies. In fact, everything you say and do reveals your values and your
commitment to those values. The messages you send to your team through your
words and actions should be consistent, so be sure your actions reflect the
values you say you have.
Remember, actions speak louder than words. Team members will pay
more attention to what you do than to what you say. If there are discrepancies
between your words and your actions, you lose credibility.
Some more examples: Suppose the owner of a
manufacturing company promotes quality products as one of the company values.
Yet when the quality control manager wants to implement some changes that would
increase both quality and customer satisfaction at a small incremental cost,
the owner refuses to approve them saying the changes would cut into profits.
What message does that decision send not just to the manager but the entire
Quality Control Department?
Suppose a company promoted service to customers, honesty and
integrity as corporate values in all its operations. Yet the company recognizes
and rewards an employee for selling a client a high-priced product which is not
designed to meet that client’s needs. What messages does that action send to
all the employees about the importance of honesty, integrity and customer
service?
If you look around, the more successful leaders in every arena are those
who continually develop and adhere to a set of values that evolve from what
they personally believe is right and wrong. Consistently acting in keeping with
your values will earn you the respect of your team and inspire them to adopt
your values as their own. Your values then become a compass to help you always
make the right decisions in leading your business every day.
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About the Author: Kerri Salls RSS for Kerri's articles - Visit Kerri's website Solopreneur Maven and Business Accelerator Kerri Salls is President of Breakthrough Enterprise LLC, a startup and solopreneur mentoring company committed to empowering solo-professional achievers: entrepreneurs, solo-preneurs, and consultants, with the tools to launch and thrive in the business of their dreams. She has helped hundreds of entrepreneurs, solopreneurs, consultants, service professionals and sole proprietors thrive and grow to triple profits with her proven strategies and systems. I'm also offering a hands-on planning event in 3 weeks: www.solo-success.com Kerri Salls Solopreneur Maven Click here to visit Kerri's website Managed Chaos Ideal Customers What do they look like Ten Marketing Mistakes to Avoid Is Accountability Reluctance Hurting Your Solo Business Dont Keep Your Customers From Buying |
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