Tweet

Entrepreneurs – Want To Build A Great Business Very Quickly?

Written by: Lee Lister

Article Overview: Business is slow, you are not doing as well as you hoped, want to build your business very quickly? Yup we all do. Have you thought about over delivering? Give your customers more that they thought they were getting, offer them a better deal, great service and see what happens?

Entrepreneurs – Want To Build A Great Business Very Quickly?

What about my profit I hear you say. Well profit is money in minus costs of providing your sales. Well if you get more sales and manage your costs then your profit is going up as well. Think of the ripple effect when you throw a stone into a lake – it spreads out. So treat your customers well and they will not only come back but they will bring their friends and acquaintances as well. Put your company in front of your competitors, make your name memorable. Sounds simple doesn’t it – so how do you over deliver? Here are a few suggestions for you:

1. Give a stunning service. Be friendly and responsive to customer requests. Deliver items or service quickly. By providing excellent support to your customers and answering to their every needs patiently, you will gain customers that are fiercely loyal to you because they know you have their best interest at heart. This does not mean that you have to be on call 24 hours a day, it means that you have deliver what you promise and more – every time and all the time.

Work out what your customers want by doing two things – listen to them and ask them. Great businesses have been built on going away from the norm and actually giving people what they ask for. I think of Ben and Jerry’s ice cream – who provide, to put it mildly, unusual ice cream flavors. Virgin Atlantic was the first airline to connect the UK to the USA at prices that people not on expense accounts could afford. EasyJet and Southwest pioneered no frill airlines. They all made a difference and considerable profits by listening to what people really wanted as opposed to what they were getting.

2. Surprise your customers. If they ordered a product such as a TV – give them all the cables as well or a discount on a cable service. If they ordered kitchen ware, then give them a recipe book as well. When they stay at your hotel, put fresh flowers or fruit into the room as well. Include a “goody” bag of samples, coupons and small presents with your products.

This does not have to dig into your profits. Work with other companies to include their items with your sales and vice versa. You can use samples, coupons or actual products. Where do you think your shampoo comes from in a hotel? Large shampoo companies do this to get their name out and advertise their products. It works with small companies as well.

3. Value your customers. Build a long-lasting relationship with your customers. Send them greeting cards, regular information and discounts on new products. Give them coupons towards buying their next order. Just make them feel wanted and part of your business.

Do these three things and your turnover and your profit WILL go up! Good Luck.

Related Articles
  How To Make Money Online Quickly!
  Entrepreneurship Motivation
  Starting a new business is not about you
  5 Email Marketing Tips for Beginners
  Qualities of a Successful Entrepreneur

Article Tags: acquaintances, ben and jerry, best interest, cable service, cables, customer requests, doe, easyjet, expense accounts, few suggestions, fresh flowers, ice cream flavors, kitchen ware, no frill airlines, norm, profits, recipe book, ripple effect, time work, virgin atlantic



Related Forum Posts
Re: Great start, but no finish - My advise is FOCUS on your business. Focusing is the main factor to succeed on business. If you have a great idea, then follow it only, don't look anywhere else. It is especially essential in an online business. Because there are a lot of mind blowing sales letters promising millions dolllars or overnight success, people find it difficult to concentrate on one business and they lose their energy. Concept is simple. 1- Have a good idea; 2- Build your business on it; 3- Monetize your business; 4- Promote it; 5- Build list of responsive customers; 6- Maintain You Business. Focusing and not fearing from competition (instead you can learn from competitiors) are main tips of billionaires ,BTW. Orxan
My entry - 1. The Best Business Books Ever: The 100 Most Influential Business Books You'll Never Have Time to Read - this is a fascinating book about the history of Business theory, and I'd recommend it to anybody. 2. The Big Book of Small Business: You Don't Have to Run Your Business by the Seat of Your Pants, by Tom Gegax. Ditto. 3. PADI: The Business of Diving Book Okay, so this book won't be of use to anyone who doesn't want to start a scuba store, but I did, and this book was of course invaluable to me in reaching that goal.
How do you know if you have a good idea? - [quote="orxan":3118uboz]My advise is FOCUS on your business. Focusing is the main factor to succeed on business. If you have a great idea, then follow it only, don't look anywhere else. It is especially essential in an online business. Because there are a lot of mind blowing sales letters promising millions dolllars or overnight success, people find it difficult to concentrate on one business and they lose their energy. Concept is simple. 1- Have a good idea; 2- Build your business on it; 3- Monetize your business; 4- Promote it; 5- Build list of responsive customers; 6- Maintain You Business. Focusing and not fearing from competition (instead you can learn from competitiors) are main tips of billionaires ,BTW. Orxan[/quote:3118uboz] Thanks orxan! But how do you know if you truly have a good idea or not? If we ask ourselves, we may be suffering from tunnel vision. On the other hand, friends/family may try to discourage us from pursuing a small business because of their own fears, while others will simply give us an empty "you can do it!" line.
Elevator Pitch in 10 Words - "Winning Business Design For Aspiring Entrepreneurs Based On Their Idea"
A ton of Great Women - You might want to profile Teresa Cascioli of LakePort Brewery. She has an amazing story! I met her at at the celebratory luncheon for the Profit/Chatelaine Top 100 Women Business Owners. The Top 100 list is also a great resource for inspirational stories of Women Entrepreneurs.


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

The Death of the Sales Magazine

The Neglected Art of Receiving

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.