Staff Management – the Effective Way to Get Things Done by Other People.
Staff Management – the Effective Way to Get Things Done by Other People.
As a senior manager you have a number of roles which include, controlling stock and profits, meeting sales and profit targets and managing and mentoring staff. Treat your staff well and they will become important part of contributing to the success of the business. Remember, it is much easier to lead a stubborn mule than it is to push it!
Let’s look at some key skills you will need in order to manage your staff:
• Setting Expectations: Start with the premise that your staff will need to know what is expected from them and let them know what these expectations are.
• Task Planning: Set out your staff plan, so that you know what each member of your staff has to do over the next month in order to meet the goals, standards and targets that your department has been set. Ensure that your staff, should do it, can do it and are capable of doing it.
• Communication: Ensure that you keep your staff informed about changes, expectations and progress. Also make your self approachable so that your staff feel that they can talk to you about problems, mistakes and suggestions they have.
• Mentoring: Lead from the front, showing your staff how you want them to behave. Help any worker that you believe may be struggling a little, making mistakes or causing problems. Do this by suggesting changes, adding some changes and extra training.
• Feedback: Let your staff know when they done well by telling them so. Making your staff feel good and they will work harder. Remember happy staff are loyal and efficient staff.
The hardest problem you will have is the change that you will have to make from being part of the staff to the boss! Just don’t get arrogant or remote from your staff.
Staff Management the Effective Way to Get Things Done by Other People - To learn more about this author, visit Lee Lister's Website.
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Staff management is "getting things done by other people". Although you must remember that you, as the manager have a part to play as well!
As a senior manager you have a number of roles which include, controlling stock and profits, meeting sales and profit targets and managing and mentoring staff. Treat your staff well and they will become important part of contributing to the success of the business. Remember, it is much easier to lead a stubborn mule than it is to push it!
Let’s look at some key skills you will need in order to manage your staff:
• Setting Expectations: Start with the premise that your staff will need to know what is expected from them and let them know what these expectations are.
• Task Planning: Set out your staff plan, so that you know what each member of your staff has to do over the next month in order to meet the goals, standards and targets that your department has been set. Ensure that your staff, should do it, can do it and are capable of doing it.
• Communication: Ensure that you keep your staff informed about changes, expectations and progress. Also make your self approachable so that your staff feel that they can talk to you about problems, mistakes and suggestions they have.
• Mentoring: Lead from the front, showing your staff how you want them to behave. Help any worker that you believe may be struggling a little, making mistakes or causing problems. Do this by suggesting changes, adding some changes and extra training.
• Feedback: Let your staff know when they done well by telling them so. Making your staff feel good and they will work harder. Remember happy staff are loyal and efficient staff.
The hardest problem you will have is the change that you will have to make from being part of the staff to the boss! Just don’t get arrogant or remote from your staff.
Staff Management the Effective Way to Get Things Done by Other People - To learn more about this author, visit Lee Lister's Website.
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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Anne BarrAnne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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