The 8 Things You Must Know To Build A Great Website
Last week we talked about how a bad website can do your business more harm than good. That column brought several emails asking what is the key to building an effective business website. I replied with the same answer I always give: building an effective business website is a simple matter of definition.
Before the first graphic is drawn or the first line of code is written, you must define the website's budget, purpose, target audience, design, navigation, and content. And when that's all said and done you must define the marketing that will bring visitors to your site.
It sounds easy, but you'd be amazed at how many really bad business websites there are out there. Yours might even be one of them. If so, listen up. For nearly ten years now my company has been building and rebuilding websites for every kind of business you can imagine: from mom-and-pops to multinationals. We've designed (or redesigned) a couple hundred websites and along the way I have come to the conclusion that most business websites do a pitiful job of working for their owners.
What's that, you didn't know your business website should work you? You think it should just sit on a server somewhere taking up digital space and collecting digital dust?
Wrong. Every website, business or otherwise, must serve a purpose, and that's usually where most websites falls short. They serve no purpose because the website owner never gave much thought to it. It's not the website's fault. A website is inanimate. It is only what you make it. The only life a website has is the one given to it by its designer and owner. If the human element doesn't do a good job of defining the building blocks, the website will serve no purpose and eventually die a digital death.
Building an effective business website isn't brain surgery, thank goodness, since that's how I make a nice percentage of my living. Building an effective, well-designed website that works for its owner, that actually serves a purpose, is all about definition.
Define the Budget
Every website, no matter how large or small, must have a realistic budget, with "realistic" being the key word. I can't tell you how many times I've sat with a potential client as they listed off the eight million cool things they wanted their website to do, only to find out that their budget was just a few hundred dollars. I always feel like saying, "Well you just wasted three hundred dollars of my time, so here's your bill…"
Define the Purpose
Every website must have a purpose. Purpose drives everything: the audience, the design, the navigation, the content, and the marketing. I could do an entire column on purpose, but suffice it to say that there are five categories of purpose under which most websites fall: the purpose to inform, to educate, to entertain, to generate leads, to sell, or a combination thereof. If you fail to define the purpose of the website, all else is just wasted effort.
Define the Target Audience
Your target audience refers to that segment of the public that you hope to attract to the site. For example if you sell shoes, your target audience would be anyone with feet. Taking it a step further, if you only sold women's shoes, your target audience would be women (with feet) Why is defining your target audience so important? If you have no idea who your audience is, how can you expect to design a website that will appeal to them? Your target audience could be customers, investors, job seekers, info seekers, etc. Define your target audience, then figure out how to serve them.
Define the Design
Website design theory has changed over the last couple of years, primarily because the search engines now ignore graphic heavy websites and give preference to those that take a minimalistic approach to design. If you look at some of the big boy websites like GE, Oracle, Raytheon, HP, and others you will see that in many cases the only graphic on the homepage is the company's logo. Search engines now give higher preference to websites that offer keyword-rich text over flashy graphics. Don't fight the design trend. You will lose.
Define the Navigation
Bad navigation is the number one reason website visitors abandon a website. Navigation refers to the chain of links the visitor uses to get around your site. If your site has an illogical navigational hierarchy or too few or too many links or is simply impossible to get around, you've got problems. We live in a microwave society. We stand in front of the microwave tapping our foot and glaring at our watch wondering why it takes so damn long for a bag of popcorn to pop. Why can't a three-minute egg be done in thirty seconds? If it takes a visitor more than 3 clicks to get to any page on your site, your navigation needs improvement.
Define the Content
Content refers to the information on your website, be it graphics, text, downloadable items, etc. Since the top search engines no longer use HTML Meta tag data to index websites, it is vital that your website content be text heavy, succinct and well-written to appeal to the search engine spiders.
Define the Build Method
Next, who will build the website for you? Will you do it yourself using one of the point and click website builders or will you hire the kid next door? Will you hire a freelance designer or a professional firm? Budget usually dictates the build method, but be warned, when it comes to website development, you get what you pay for. Sure, the kid next door will throw up a site for you if you buy them a pizza or make your daughter go to the prom with them, but you will end up a with a website that looks like and performs like it was designed by the kid next door.
Define the Marketing
If you build it, will they come? Not on your life, at least not without a good marketing campaign. Your website should become a part of all your marketing efforts, online and off.
Put the website address on your business cards, brochures, letterhead, and all collaterals. Include the address in your ads; print, TV and radio. If you prefer to do online marketing, figure out where your target audience surfs and advertise there.
If marketing is foreign to you, do yourself a favor and call in an expert. Many businesses fail because they simply do not know how to market their products and services effectively. This is also the downfall of most business websites.
Here's to your success,
Tim Knox
The 8 Things You Must Know To Build A Great Website - To learn more about this author, visit Tim Knox's Website.
Like this article? Share it with your friends
![]() | |
| |
No article feedback found. |
| |
Leave Your Feedback |
|
| |
| |||
|
I've created this section on my site to share some of the incredible tools that I've used to build my business. I hope you too can benefit from them and look forward to hearing your feedback on the reviews! - Visit Evan Carmichael's Website |
|||
Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
|||
Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
|||
Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
|||
Casey GollanCasey Gollan, Business Coaching & Mentoring Programs. Add $1 Million to $10 Million in the next 1 to 3 years. Since 1996 Casey has to added hundreds of millions of dollars to businesses. Watch a free video see client results Business Coaching website. - Visit Casey Gollan's Website |
|||
Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
|||
David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
|||
Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
|||
|
To learn more about the Evan Elite Author Program please contact us. | |||
![]() | |
![]()
| |
![]() | |
|
| |
![]() |
|
|
![]() | |||||||
|
![]() | ||
|
| ||
![]() |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
![]() |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
![]() |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
![]() |
|
|
![]() | ||
|
Email The Reporters
Press Release Builder | ||
|
Write The PR
Press Release Builder | ||
![]() | ||
![]() | ||||
| ||||
| ||||
| ||||
|
|
|
|
|
||||||||||||
|
|
|
|
|
| ||||||||||||
| ||||||||||||













Subscribe to Tim's articles











