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Erez Zevulunov Articles

Written by: Erez Zevulunov

Focus on customer service and satisfaction - Click To Read Article
Focus on customer service and satisfaction. Our affiliation with all the major carriers has attributed to significant growth but our #1 focus since day 1 is customer service and satisfaction. Because we’re a small business we try to build personal relationships with management owners. We’ve adopted a large corporate feel in that we have 20 representatives who can do technical support – each company will have a dedicated representative and three tiers of backup reps. Our clients establish relationships with certain representatives and we try to match the personality of our client with our staff.

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About the Author: Erez Zevulunov
RSS for Erez's articles - Visit Erez's website

Grew from $150,762 to $504,436 in revenues in 2 years (235% growth) ----- MIT Consulting is a Toronto based specialist in technology solutions. Our core team of professional consultants combines expertise from multiple disciplines to develop a completely customized solution for your business needs. MIT Consulting provides technical support services to Toronto and the surrounding Greater Toronto Area. MIT Consulting also offers advanced e-commerce solutions designed to fit your specific profit model. Whether you're a retailer, wholesaler or manufacturer, MIT Consulting can help you get the most out of your technology.

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