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Misconceptions About VoIP

Written by: Steven G. Atkinson

Article Overview: VoIP has been on everyone's mind for the past couple of years. There are some misconceptions about VoIP and this lists a few of the common ones.

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Misconceptions About VoIP

VoIP can save money.
This may be true if you are making a great deal of long distance and international telephone calls. These calls through the traditional telephone network may have high per minute cost. If your calls are to local users or those on your system, VoIP has little to no savings on calls. Also the phrase, VoIP calls are free is not always true. If it’s from one VoIP user to another it may be, but if calling someone who is using a non-VoIP service, there usually still is a cost.

The computer needs to be on to use VoIP.
This would depend on what type of VoIP telephone you are using. If you are using a soft-phone that resides on the computer that is true, but if you have a VoIP adapter, the calls do not go through your computer. It is possible that the call may go through a VoIP server and that would need to always be on.

VoIP cannot be used in conjuction with your present telephones.
Even in larger businesses a combined traditional, VoIP solution is usually the best. Fax machines will require the use of a VoIP adapter, which can also be used with any normal telephone. A fax machine still may not work with VoIP for other technical resaons. If using a PBX or Key system digital phone system, VoIP can be used to connect to the world.

You can keep your present telephone number.
This may or may not be true. There are many factors involved in porting a telephone number from one type of service to another. While it may be able to happen, many times it will not be easy nor smooth.

Any Internet connection will work.
Don’t expect VoIP to work over a dial-up connection. Even connections in hotels or public WiFi spots may not be configured with enough bandwidth to carry all of the IP telephone calls that may be carried on them. Even in the office a DSL or Cable connection may not be enough depending on the number of users that using the telephone at the same time.

© 2006-2007 Steven G. Atkinson – All rights reserved

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About the Author: Steven G. Atkinson
RSS for Steven's articles - Visit Steven's website

Steven G. Atkinson is a Technology Consultant based on Maryland's Eastern Shore. His goals are to assist the Small Business Owner and Office Manager in getting the correct technology for their business needs. He has written and self-published a book - Technology Tips for Small Business - to assist small businesses to better understand their technology. Technology Tips for Small Business - Website for the Book

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Related Forum Posts
Re: Direct Mail Postcards Re: Direct Mail Postcards - Post cards would be really expensive to send from Japan...but one way to advertise that is not expensive from overseas is by Cold Calling using cheap VoIP equipment. I know Japan has a really good internet connection, so as long as you are willing to stay up late, it might be an option. I cold call from Thailand far, far away from any city using a CDMA wireless internet connection and have had pretty good results. I find tho, that cold calling works best for business 2 business (b2b), rather than b2c products. --matt
Local Chamber of  commerce Local Chamber of commerce - I would suggest something that has been under the radar for about 6 months now that I've been using for about a year and there is nothing like it.. Success On Contact it is referred to as a Permission Based Relationship Marketing Software. It has all the basics like list management, contact management, campaign management and such, but also integrates with inbound and outbound VoIP like Vonage, Skype and J2 Communications ( will actually automatically attach voicemails to contact record with play button), or create a new contact record if it does not recognise the inbound number calling. It also integrates with just a few clicks with web based voicebroadcasting services. Let's see what else...oh, internal email and newsletter client, newsletter and pdf post card and sales campaign creation. It also automatically pulls leads from your websites into your contact manager without you lifting a finger and notifies you within 60 seconds to your desktop that you have a lead and it is automatically databased according to advertisement, product/ service campaign so you can track seamlessly where your leads are coming from. This is my favorite feature, because thru out the day, my recontact due icon pops up to let me know I have a new lead, I just click on the new name in the recontact due and pops up the full record all filled in (no wasted time entering data), I click on the Skype button (I use Skype..but it could be your land line..etc.) and presto, I'm talking to my prospective client in less than 2 minutes from the time they opted for more information. and many times while they are on my site. Typing notes in the contact record along the way and engaging them immediately in my sales process.


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