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MNO Portal Services for mobile operators
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| Guest post by: Tariq Mohammed |
Article Overview: In the current scenario of declining voice revenue and greater competition, mobile operators see mobile content and applications as a way to both increase revenue and combat competition in order to attract new customers and win the loyalty of existing ones.
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Free Download - Benefits of Contactless Payments By Tariq Mohammed |
MNO Portal Services for mobile operators
In the current scenario of declining voice revenue and
greater competition, mobile operators see mobile content and applications as a way to both increase revenue and combat
competition in order to attract new customers and win the loyalty of existing
ones. In order to make their presence felt in this competitive scenario, mobile
operators need to deliver content and services in a variety of forms. Mobile
Portals have become a major part of MNO strategy, implemented to drive ARPU
(Average Revenue Per User) and to ensure combination of a wide service offering
and powerful drivers of data traffic and premium revenue.
The MNO Portal is all about managing the full life cycle of mobile
services offered by a network. The MNO portal provides a friendly interface for
the design and execution of mass-scale or targeted marketing campaigns.
Services like ring tone downloads, news and entertainment services, chats
services and much more can be pushed to the subscribers. Mobile operators can
decide which services to promote to which customers and can run targeted
campaigns based on subscriber segmentation, service strategy or handset
deployment. By sending an interactive message with a one-click link to action,
a promotion campaign puts the right message directly into the hands of the
consumer.
The
MNO portal provides an answer to suit both operators and subscribers in terms
of services and user experience, thus increasing service usage and revenues
Benefits to the Subscribers
·
Trouble-free
Access - All services are accessible from one entry point, the subscriber’s SIM
service menu. Users don’t need to learn hi-tech
configurations or no need to remember complex codes
·
Services
– A large choice of service categories, maximizing convenience
·
Availability
of Dynamic information - Daily updates of content; introduction of new
services, removal of obsolete or non-adapted ones. Information, news, new
services and much more delivered dynamically
·
Accessibility
- Wherever, whenever, through any handset
Benefits for mobile operators
·
Centralized
services management
·
Higher
Revenue through increased service usage, and traffic
·
Reach
extends to 100% of subscribers
·
Enhanced
reputation and image as a value-added service provide
·
Loyal
customer base
Sim card being single point
of accessing services, allows mobile operators to:
·
Offer
device-independent accessibility to all of their services
·
Manage
all services from one central location
·
Focus
on services improvement through user statistics and preferences
Mobile content delivery
platform offers a versatile platform to the new age Application Service
Providers and Enterprises
for managing, storing and distributing all their wireless media, images, sounds
and streaming video to mobile subscriber base. The cost of content management
(typically consisting of content creation, operations, migration and
validation) increases when mobile content is managed separately. A unified
delivery platform can be the best and most cost effective way to publish
content seamlessly across various channels. Unified content delivery platform helps organizations
increase return on investment (ROI) on their existing content investments.
Irrespective of the degree of control over content available via MNO portals,
MNOs must take responsibility for the content available to customers via their
networks if they drive revenue from that content.
Ensuring the MNO portal is a success, requires a
thorough understanding of the costs and benefits associated with the operators'
preferred portal development strategy. Equally, effective assessment of the ROI
requires effective cost allocation and benefit measurement.
Article Tags: Digital Security Company, Digital Security Solutions, MNO, MNO Service Portal, Mobile Communications, Mobile content, Mobile Network Operator, Mobile payment
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About the Author: Tariq Mohammed RSS for Tariq's articles - Visit Tariq's website Author on various topics for Digital Security, Telecommunications and Mobile Communications for Companies. Click here to visit Tariq's website Mobile Payments for the Retail Industry Mobile Payment Services Importance of Subscriber Data Management Benefits of Contactless Payments Mobile Communications Services |
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