Tweet

Industries That Need Emergency Contact

Guest post by: Nicolas DAlleva

Article Overview: Many answering service customers are ones who rely on emergency 24 hour call dispatch such as locksmiths, doctors, and HVAC technicians. When these businesses partner with a telephone answering service, they are more apt to provide around the clock timely emergency response versus having their after hours calls routed to voicemail or cell phones.

Industries That Need Emergency Contact

If you've ever been stuck in an elevator, you appreciate the emergency telephones required to be installed. A large number of these telephones are used in conjunction with an answering service tasked with responding to emergency calls. This is an effective solution because the operator is in contact with the fire department, the building operator, the police department, elevator repairmen and anyone else you'd need to contact. Rather than relying on one or two servicemen answering their phones and responding to a broken elevator call, you can rest assured that a professional call center that operates twenty four hours a day is on call. It isn't something you tend to think about, but these along with countless others utilize an answering service as an emergency contact point.

Another industry where companies need emergency contact is the locksmith industry. Because so many people get locked out of their homes, apartments, or cars late at night; it is very important that locksmiths have a means of contact for them. When it is four o'clock in the morning and you're out in the weather trying to get back in your house, you would probably hire the first locksmith you could speak to. For this reason, locksmiths need an answering service that can provide around the clock emergency service. Being available like that really makes for customer satisfaction and word will spread quickly of how reliable you and your locksmith crew are. The best option is to have an emergency dispatch service answering their phone calls and certainly not voicemail.

It is also fairly common for plumbers to have an answering service as their point of emergency contact. When a pipe bursts or a toilet is overflowing at odd hours of the morning, or even in the middle of the day, the homeowner needs someone to respond as soon as humanly possible. This is where the inexperienced plumbers are separated from the experienced professionals who understand how important speedy service is for these sorts of calls. This is a very competitive and fast paced business. Those who go the extra mile and offer around the clock emergency service and advertise toll-free phone numbers that connect callers to a real human operator waiting to dispatch their call are going to earn their business.

Many law firms need emergency contact capability because if a potential client gets arrested, they are going to want someone to talk to right away. In these cases emergency contact can mean the difference between having someone as a customer and having someone annoyed that you weren't there when they needed you. An answering service with emergency contact capability works well with a toll-free number because callers have the ability to get in touch without having to pay for the call. This looks especially professional when you advertise your firm on a billboard, television commercial or other marketing materials.

There are a lot of companies that have emergency contact capability for their customers, but a growing number have them for their employees as well. This arrangement helps a lot of people manage their company or non-profit organization better because it allows them to always available when a problem arises. For large companies, you might not want to make your cell phone number openly available to just anyone. The same goes for your home number. However, with an emergency paging service or just an answering service, they will contact you in an emergencuy without the callers knowing what your telephone numbers are.

Related Articles
  A Financial Emergency
  Using Voice Broadcasting For Emergency Alert Notification
  How far away is your emergency?
  How satisfied are we with our service providers?
  iPhone Apps to Help You in Emergency
  Veterinary Answering Services are Essential Services for Vet's Offices
  Credit Alliance Group Shows You How To Save Money While In Debt?
  7 Steps to Prepare For Earthquake Disaster
  Koch Industries Destroys the Environment and Funds Climate Denial
  Telephone Answering Services Are Necessary for Property Management Offices
  Are You Prepared?
  Prioritizing Emergencies to Cut Down on Interruptions
  Answering Service Helps Increase Profits
  Protecting Your Business Name
  2.2 Sectoral performance II: Economic Report on Africa 2007
  You Create Your Own Reality
  How Your Call Center Should Respond to Disaster
  Wall Street Got $1.2 Trillion From Fed
  You can Learn to Invest in Four Easy Steps
  Best Practices in Labour Management

Article Tags: answering service, emergency contact, phone answering



Related Forum Posts
Outlook Business Contact Manager - I've just installed the new Outlook 2007 with Business Contact Manager and am testing it out to see how good of a CRM system it is. I like the concept because it works right within your Outlook and I already have all my contacts and emails here. Does anybody have any experience with Business Contact Manager for Outlook?
Hello - Hello All, I would just like to introduce myself. My name is Ryan and I run a successful defence contracting company in Canada called Holter Industries. I've been looking for a place to discuss and learn new ideas from other entrepreneurs when I stumbled on this site. I look forward to sharing and learning new things from your community here. Thank you for having me.
Interview With Results - My business is along the same lines as yours. Possibly we can collaborate. Contact info is below.
Seek Venture Capital & Funding - Hello, Greetings from India. I am Seeking Venture Capital for Offshore Software Company Start-up. Need advise along with Business Model Sample. I have a basic outline for an offshore company. 1. Technology - like Microsoft Dot Net, Java, LAMP 2. Talent Team - Found Good Technology Developers. 3. Where I can get the leads/potential customers - Leads have been identified who are willing to move forward offshore projects. 4. I do not have resources like funding. It is a very critical factor to me Industries: Manufacturing, Real Estate, Retail, Insurance, Distribution & Logistics, Healthcare, Industry Associations and Software Product Development, Agricultural Industries and Etc. Services: Offshore Software Development Company. Offices to be located: Hyderabad, Andhra Pradesh, India and USA. Products/Services/Applications in areas like POS & Billing, Sales & Distribution, Production Planning, Material Management, Inventory Control, Plant Maintenance, Purchasing, Accounting and Logistics. Dynamic Web Programming with Database Driven Content Management Systems, Online Stores for E-Commerce, B2B Solutions, Community Portals, Website Redesign and Development, Custom ERP with Enterprise Wide Functional Modules such as Marketing, CRM, Accounting, Inventory Control, Sales & Distribution, Production Planning, Purchase & Stores, Logistics and Supply Chain. Seek your further questions and help. Thank you, Best Regards, Jayapratap.
You can do this without financing your business with it - If you are leaving your present employment or have retirement funds from a previous employer, you can rollover those retirement funds without any penalites or taxes involved (into your own business) rather than leaving them in someone elses business. You do not have to finance your business with your retirement to do this. Here's how it works: Our resources form a C corporation for your new business, your C-corporation creates a new retirement plan. Funds from the existing retirement plan are rolled into your corporations new reitrement plan and your new retirement plan purchases stock of your corporation. The program is IRS approved! Contact me if you are interested. FYI- This program has also been helpful for people obtaining an SBA loan for their franchise or Acquisition, because they can obtain the loan down payment for the loan from the rolled retirement funds (without penalties or taxes) rather than financing the entire business themselves. Contact us!


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Email Marketing Made Easy #11 - Avoiding Spam

Tips for the Novice Traveler

What is Give Back Marketing?

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.