Tweet

Navigating the Changing Face of Telecommunications

Guest post by: Nicolas DAlleva

Article Overview: The telecommunications industry is always evolving. If you are looking to purchase telecom equipment, it helps to have a guide who knows the telecom industry.

Navigating the Changing Face of Telecommunications

In the not so distant past, business telephony was relatively simple. There were not a lot of choices and very few options. While a company could choose from a variety of different telephone equipment providers, telephone service options were very limited. Most companies did not have a choice of local service providers and a handful of choices for long distance providers. Things are no longer that simple. In today's high tech world, there are not only more options available to the consumer, but there are far more choices to make. Telephony has gone beyond the handset and the telephone line. There are cellular options as well as VoIP and integrated computer telecomm options. In the good old days, the business owner could handle choosing and managing a company's telephone needs. Today, that task is literally a fulltime job. Today, companies need an IT department to help manage telecommunications. Not only to maintain the telephony of the business, but to keep on top of the rapidly growing technology that becomes available on a regular basis. Many companies are not big enough to employ fulltime IT staff. These companies often utilize a telephone consultant. By using such companies, a business is able to outsource information technology.

A telephone consultant can be a company's most valuable asset. A consultant gives you access to an expert in telecommunications. In addition to being on top of the latest trends in telecomm, a good consultant has knowledge engineering, communication sales, and management. These individuals provide a company with a broad knowledge of carrier services and equipment. Using a consultant allows companies to see the big picture as well as the little details. Knowing the ins and outs of carriers, vendors, and manufacturers is an invaluable trait that any business can benefit from.

Consultants often times will work free of charge for a company. These individuals make money on commissions that they receive by telecomm providers. In these instances, a business receives the benefits of an IT department for no out of pocket expense. While many find this relationship ideal, others feel hiring consultants on commission is a mistake. The risk in doing this is that such consultants may make decisions based on what is best for their bottom line as opposed to what is best for the client.

Whether a company chooses a consultant, or hires an IT professional, a business owner can no longer navigate the complex world of telephony without help. As technology continues to evolve, the need for consultants, IT professionals and telecommunication experts will grow in leaps and bounds.

Related Articles
  What is Telecommunications?
  Christian Doppler's Contributions to Telecommunications
  Staring Down The Change Elephant - Just Letting Go!
  Alan Blumlein & His Contributions to Communications
  Women Business Owners Continue to Thrive
  Changing the Game
  Alessandro Volta and The Voltaic Cell
  How to Sell 120000 Books with a Single Phone Call Part 2
  Today's "rant" - faking it
  The Telecommunications Tycoon: Terry Matthews Takes Off
  Becoming the Master of Customer Data
  Answering Services for Small Businesses
  Private Chinese Direct Investment in Africa: Some Examples
  Changing the future
  Human 2.0
  BIBLIOGRAPHY - E-COMMERCE FOR DEVELOPMENT: PROSPECTS AND POLICY ISSUES
  Top Internet Marketers Share How to Build a Six and Seven Figure Businesses
  Sales Coaching Tip: Change Your Role to Increase Sales
  Wireless Laptop Internet Access - Connect or Disconnect?
  Student Marketing -- I Want My Video Content!

Article Tags: answering service, call center, telecommunications



Related Forum Posts
Re: Search Engine Optimization - A lot of SEO in terms of on-page optimization is trial and error. Changing just one word can have a huge impact on your rankings.
Re: Job market slump is a guy thing - Kevin, I've noticed the same thing. In fact, my own corporate experience started in reception. That's how I ended up managing reception in addition to my primary position as Telecommunications Administrator for over 700 locations. I was offered many incredible opportunities that wouldn't even have been an option if I hadn't started the way I did. Case in point!
LinkedIn Useless - I've been on LinkedIn for about a year and have found it useless. I've upload a few contacts and have some friends conneted to me but no business has come from it and most of the requests I made got stopped somewhere along the way. Face to face networking is the best way!
Re: What's the rule on using emoticons? - I use the Smiley Face a lot when communicating with subscribers and affiliates. So far, I don't think I've gotten into any "trouble" for it. I do, however, agree on avoiding other types as we never know how one could interpret it.
ATTN: Everybody How About . . . . . - ATTENTION EVERYBODY . . . . We should have a Evan Carmichael Networking event. Physical networking event. Belly to Belly.....In person . . .Face to face Anybody out there agree? Barry


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Here's a great ROI

Four Secrets to Earning Income as an Author

Looking for an Easy Online Business Opportunity?

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.