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Finding and Managing Sales Agents and Distributors Overseas

Finding and Managing Sales Agents and Distributors Overseas

The top three criteria for an overseas partner are:
1) Financial soundness – does your partner have sufficient financial resources to manage your business and expand your reach?
2) Knowledge of your industry and products/services – How long has your distributor or agent been involved in your industry? Are they considered an expert in the field?
3) Reputation – Does your prospective partner have a solid industry reputation? Are they well-connected and well-known among your target customer base?

And of course you need to determine if they truly are interested in your business. There are number of ways to find distribution partners; participating in international trade shows, inquiring with overseas chambers of commerce or state and local governments, perusing trade directories and asking current overseas customers for recommendations are a good way to get started. The U.S. Commercial Service also has an International Partner Search service which can be very helpful in identifying prospective partners; visit their website at http://www.export.gov/salesandmarketing/IPS.asp for more information.

And don’t forget that you have some obligations to fulfill toward your agents and distributors as well! They will be looking for a stable and reliable supplier with quality products, excellent product, technical and marketing support and service, and a company who will treat them as a respected partner.

Once you’ve identified the right partner, negotiate your contract carefully with a lawyer well-versed in international business, and make plans to meet at least twice a year in person with your distributor to review the business and make plans for steady growth.





Finding and Managing Sales Agents and Distributors Overseas - To learn more about this author, visit Carol B. Webster's Website.

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David Acheson
David Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns.  David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website

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