Are You Making This Valley-Girl Voice Mistake???
Are You Making This Valley-Girl Voice Mistake???
Yes -that's means you and you don't have to be an opera singer either cupcake.
Recently a client called me and said "Kim, my customers aren't taking me seriously on the phone or in person." My eyebrows went up. Then she said "I've reviewed everything... my sales materials, my eye contact, handshake...I'm so frustrated as I know I am MISSING SOMETHING!"
As I listened to the 2 minute voice mail I knew EXACTLY what was tripping her up. So I called her and said...
"Are you ready to hear the little mistake that is costing you BIG?"
She was all ears of course.
I said... "Every statement you're making is followed with a QUESTION MARK.
You sound as if you're auditioning for a Valley Girl movie."
Are You Making This Simple But Annoying Mistake?
For some reason so many women struggle with this habit.
They are making solid statements at sales presentations, in meetings, at networking functions...and yet they end EVERY SINGLE SENTENCE with their voice "going higher....and it sounds as if they are continually asking a question????"
Like totally??
Hey Valley Girl????? Your Customer Thinks You Lack Credibility
Do you want to know if you're selling like a Valley Girl?
• Record yourself.
• Check your voice mail.
• Ask people to listen to you.
You'll probably discover you're coming across as someone who:
• Is Insecure
• Feels Needy
• Sounds Wishy-washy
• Has no idea what the hell she's talking about
Hint. Customers don't buy from those people.
So What DO You Do Oh-Questioning-One?
Unless you're asking a question -drop your voice at the end of the sentence. Not a breathy whisper aka Marilyn Monroe but drop your voice a little deeper at the end of your statement. End it with punch.
At first you'll feel like a total moron. You'll get over it.
So there.
Love from your bossy Sales Diva,
Kim
Are You Making This ValleyGirl Voice Mistake - To learn more about this author, visit Kim Duke's Website.
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Attention -all women who use their voice while selling!
Yes -that's means you and you don't have to be an opera singer either cupcake.
Recently a client called me and said "Kim, my customers aren't taking me seriously on the phone or in person." My eyebrows went up. Then she said "I've reviewed everything... my sales materials, my eye contact, handshake...I'm so frustrated as I know I am MISSING SOMETHING!"
As I listened to the 2 minute voice mail I knew EXACTLY what was tripping her up. So I called her and said...
"Are you ready to hear the little mistake that is costing you BIG?"
She was all ears of course.
I said... "Every statement you're making is followed with a QUESTION MARK.
You sound as if you're auditioning for a Valley Girl movie."
Are You Making This Simple But Annoying Mistake?
For some reason so many women struggle with this habit.
They are making solid statements at sales presentations, in meetings, at networking functions...and yet they end EVERY SINGLE SENTENCE with their voice "going higher....and it sounds as if they are continually asking a question????"
Like totally??
Hey Valley Girl????? Your Customer Thinks You Lack Credibility
Do you want to know if you're selling like a Valley Girl?
• Record yourself.
• Check your voice mail.
• Ask people to listen to you.
You'll probably discover you're coming across as someone who:
• Is Insecure
• Feels Needy
• Sounds Wishy-washy
• Has no idea what the hell she's talking about
Hint. Customers don't buy from those people.
So What DO You Do Oh-Questioning-One?
Unless you're asking a question -drop your voice at the end of the sentence. Not a breathy whisper aka Marilyn Monroe but drop your voice a little deeper at the end of your statement. End it with punch.
At first you'll feel like a total moron. You'll get over it.
So there.
Love from your bossy Sales Diva,
Kim
Are You Making This ValleyGirl Voice Mistake - To learn more about this author, visit Kim Duke's Website.
Like this article? Share it with your friends
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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David AchesonDavid Acheson is the founder of DCJA Consultancy. DCJA Consultancy is a management consultancy business specialising in B2B sales consultancy. They offer bespoke and packaged sales consultancy including Sales Optimisation Review, Interim Sales Management, Sales & Marketing Review, 1:1 Sales & Management Staff Analysis, Management Training, Solution Sales Training, Creation of New Pay Plan, KPI's, run Customer Feedback Campaigns, assist with Recruitment, Coaching, Appraisals and set up Strategic Marketing Campaigns. David spent his early career in accountancy and then moved into sales in 1982, working in Office Equipment, IT, Advertising, Training, Outsourcing and Consultancy. He has held many Senior Positions in SMBs and Global Organisations including Head of Sales Operations & Head of Business Development. His knowledge, skills and great experience of the Sales Industry has led to David making keynote speeches and running educational sessions to key businesses through organisations including The Chamber of Commerce and Business Link. - Visit David Acheson's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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