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This "Innocent" Work KILLS Your Credibility

This "Innocent" Work KILLS Your Credibility

I bet you didn't know that I have Diva ESP.
Yes - all the way from Canada I'm tapping into your thoughts, your meetings with clients, what you're saying at networking events...heck - even what you put into your
email. (I bet you didn't think your Diva had psychic ability did you??)
And there's an innocent little word that's creeping into your language and thoughts just like ants at a picnic.
Are you ready for it?
The innocent little word is....
JUST.
You're thinking "What???"

How The Word JUST Kills Your Credibility
I love my sister. She's my only sibling. She's important, she's fabulous, she's smart, loving and she's ALWAYS got my back. But there's something she says that drives me nuts.
She'll leave a message on my voice mail saying "Hey Kim - it's just your sister calling" JUST my sister, the only person on the planet who knows all my secrets, what I looked like in my Grade 5 photo (trust me - it's frightening) and who understands what I'm thinking with only a look???
JUST.
Well - OK - you can laugh lady but I'd bet you're making the same mistake.

Some Examples of Nasty "Justs" That Are Showing Up With You:
On the phone...
"Oh hi Client X, I'm calling to just touch base to see if you've reviewed my proposal?"
In email...
"It was wonderful meeting you on Tuesday. I wanted to just see if you've had a chance to try our product yet?"
In person...
"If you could just squeeze me in - I'll only take 10 minutes of your time."

Women Use The Word JUST As A Way To Relieve Pressure/Guilt/Pushiness
However, it makes you look and sound...
 Unsure
 Needy
 Desperate
It doesn't display confidence in you or your product/service at all.
Think of how these phrases sound instead:
"Hey Kim - it's your sister calling."
"Hi Bob - I saw sparks flying over your office so I knew you'd read my proposal."
"I've been thinking about your business and I've come up with a brilliant idea."
Trust me - you're going to catch yourself saying the word JUST a lot, however, do your best lady to save it for when it makes sense. And with customers it never does.
So there.
Love from your bossy Sales Diva,
Kim





This Innocent Work KILLS Your Credibility - To learn more about this author, visit Kim Duke's Website.

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Joe Dager
Joe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website

Stephanie Robey
Stephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals.

She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com   Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences.  Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University.

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About The Author


Kim Duke
(Visit Kim's Website)  Kim Duke, The Sales Diva, provides savvy, sassy sales training for women small biz owners and entrepreneurs. Kim works with clients internationally, showing them The Sales Diva secrets to success! Sign up for her saucy and smart FREE e-zine and receive her FREE Bonus Report "The 5 Biggest Sales Mistakes Women Make" at www.salesdivas.com< /a> You can listen to her podcasts at www.salesdivas.libs yn.com

Kim Duke is a Platinum author on EvanCarmichael.com
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