Saying What You Mean To Connect With Prospects! Why What You Say is Just as Important as How You Say it.
Saying What You Mean To Connect With Prospects! Why What You Say is Just as Important as How You Say it.
The best illustration of how important copy really is was shared by my good friend and mentor Lorrie Morgan-Ferrero. She explains that copy is the DNA of all marketing materials. I have to agree.
Imagine stripping all of your marketing materials of words. How well would your website, brochure, print ads, sales letters, press releases or broadcast scripts work without words?
Although it’s been said a picture is worth a thousand words, a picture alone isn’t going to sell your products or services as effectively as when pictures are accompanied by clever copy.
Let’s take the importance of copy a step further and discuss word choice. It’s best to use words people will readily understand in your copy. After all, your copy should connect with your customers by speaking their language to move them towards the sale.
Not only is it important to use words people understand. It’s equally important to choose your words wisely. Words have different meanings to different people. That’s exactly why it’s vital to consider your choice of words carefully.
Here’s an example:
Would you rather do business with the oldest garage door company in town or the most experienced garage door company in town?
“Old” can seem less desirable, even behind the times.
“Experienced” positions a business as an authority.
Would you rather work with a Realtor who wants to sell you a “house” or help you find your dream “home”?
“House” is a word that can seem generic.
The word “home” is warmer and connotes a much friendlier feel. Notice how using the term “dream home” increases the warm and fuzzy feeling even more.
As you can see, words definitely have different meanings to different people. Plus, the way you arrange words can impact your results, too.
Here’s another example:
Consider using the word “bonus” instead of “step” when it comes to referring to blended families. Bonus mom or bonus child each have a much more appealing ring than stepmom or stepchild (remember Snow White?).
Take Action Challenge:
Consider your industry, products and services and most importantly the people who are interested in what you have to offer. What words do you use to describe your offerings? Could you use an alternate word or synonym to make your marketing materials more effective and really connect with your clients?
Saying What You Mean To Connect With Prospects Why What You Say is Just as Important as How You Say it - To learn more about this author, visit Lisa Manyon's Website.
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Word choice is a vital component of the copy for your marketing, advertising and promotional materials. In fact, your copy can make or break your sales efforts. I always say “copy counts and actually your sales count on your copy.”
The best illustration of how important copy really is was shared by my good friend and mentor Lorrie Morgan-Ferrero. She explains that copy is the DNA of all marketing materials. I have to agree.
Imagine stripping all of your marketing materials of words. How well would your website, brochure, print ads, sales letters, press releases or broadcast scripts work without words?
Although it’s been said a picture is worth a thousand words, a picture alone isn’t going to sell your products or services as effectively as when pictures are accompanied by clever copy.
Let’s take the importance of copy a step further and discuss word choice. It’s best to use words people will readily understand in your copy. After all, your copy should connect with your customers by speaking their language to move them towards the sale.
Not only is it important to use words people understand. It’s equally important to choose your words wisely. Words have different meanings to different people. That’s exactly why it’s vital to consider your choice of words carefully.
Here’s an example:
Would you rather do business with the oldest garage door company in town or the most experienced garage door company in town?
“Old” can seem less desirable, even behind the times.
“Experienced” positions a business as an authority.
Would you rather work with a Realtor who wants to sell you a “house” or help you find your dream “home”?
“House” is a word that can seem generic.
The word “home” is warmer and connotes a much friendlier feel. Notice how using the term “dream home” increases the warm and fuzzy feeling even more.
As you can see, words definitely have different meanings to different people. Plus, the way you arrange words can impact your results, too.
Here’s another example:
Consider using the word “bonus” instead of “step” when it comes to referring to blended families. Bonus mom or bonus child each have a much more appealing ring than stepmom or stepchild (remember Snow White?).
Take Action Challenge:
Consider your industry, products and services and most importantly the people who are interested in what you have to offer. What words do you use to describe your offerings? Could you use an alternate word or synonym to make your marketing materials more effective and really connect with your clients?
Saying What You Mean To Connect With Prospects Why What You Say is Just as Important as How You Say it - To learn more about this author, visit Lisa Manyon's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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