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Business Continuity Planning - What Happens If Something Happens To You?

Guest post by: Charly Leetham

Article Overview: Many small business owners end up being the ‘centre’ of their business. All their passwords and accesses are locked away in their head or their personal password list and if something goes wrong, there is no-one who can step in and make sure the business remains operational. Have you considered how your processes will cope if you, as the ‘centre’ of your business, will operate if you are incommunicado or just incapable of ‘being there’? Seriously – this is a big thing. Recently, I was affected by the need to make a certain change to one of my systems and the ONLY person who could authorise the change was not available – and NO ONE knew when they would be available. My only option at that point was to transfer my business to another supplier that could allow the change to occur….

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Business Continuity Planning - What Happens If Something Happens To You?

My Mum always used to tell me to wear clean underwear when I left the house just in case I got hit by a bus….. We won’t debate the wisdom of this here, but it does raise the question – What happens to your business if you’re hit by a bus, or have to take time out for a bit?

OK, so maybe that’s a bit dramatic… but a recent experience has taught me it’s not too far off the mark really….

Many small business owners end up being the ‘centre’ of their business. All their passwords and accesses are locked away in their head or their personal password list and if something goes wrong, there is no-one who can step in and make sure the business remains operational.

Have you considered how your processes will cope if you, as the ‘centre’ of your business, will operate if you are incommunicado or just incapable of ‘being there’?

Seriously – this is a big thing. Recently, I was affected by the need to make a certain change to one of my systems and the ONLY person who could authorise the change was not available – and NO ONE knew when they would be available.

My only option at that point was to transfer my business to another supplier that could allow the change to occur….

This got me thinking – what of my processes rely solely on me? and how can I review these processes to ensure that ‘others’ can conduct Business As Usual if I’m hit by a bus.

Some simple things came to mind:

  1. An ‘organisational’ email address for all business communications – this means that multiple people will be able to access it….
  2. Privacy and Non Disclosure policies to ensure the privacy of messages within the business
  3. A ‘decent’ contact system – relying just on email probably isn’t the best way to be moving forward
  4. Written processes – I can’t say enough about this
  5. Defined responsibilities within the business….
Most importantly – it means that my ‘solopreneur’ business, mostly likely isn’t a solopreneur business… I may be the ‘front person’ – but the ongoing success of the business relies on a solid and strong team to keep things running.

There are a heap more things to consider to ensure your business survives the ‘Clean Undies’ test…

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Article Tags: business continuity planning, passwords, small business owners
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About the Author: Charly Leetham
RSS for Charly's articles - Visit Charly's website

Charly Leetham is a Business Implementation expert and she works directly with businesses to translate their unique business requirements into a technical specification. Charly then surveys (reviews) what is currently available that will meet her clients needs and presents options for a best fit solution within the clients budget.

Charly's expertise has been developed throughout her career that exceeds 24 years. Initially as a hands on 'tech' in the Electronics and Communications Industry (before the IT Industry even existed) and later as a Sales Person, Client Relationship Manager and Contract Manager managing business for employers. In 2004, Charly left her steady, 6 figure a year job to follow her dream of becoming a small business entrepreneur. Her journey has taken her from Retail Store Franchisee, through financial turbulence to a steady and comfortable Home Based Business.

Charly shares the experience, the challenges, the realisations and the lessons that she has learnt during her journey to Home Business Entrepreneur.

In addition, Charly is Wishlist Member Certified and is one of a few online business professionals who are recommended by the creators of the Wordpress Wishlist Membership Plugin to consult, install and configure Wordpress based Membership and Community Sites.


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