Sustainable Service: Personal Energy Optimization at Work and in Life
Sustainable Service: Personal Energy Optimization at Work and in Life
PEO is a win/win/win
Forget win/win, taking care of one’s energy is a winner all the way around. Chronic low energy, on the other hand is a lose/lose/lose. The drained employee feels rotten, the customer receives low levels of attention (attention is focused energy), and the environment in which the employee inhabits ends up being the recipient of overflowing negativity.
Maintaining vitality in the midst of a demanding job starts with the employee. You can’t give what you don’t have, so step one is to learn how to keep your energy in check. Balanced energy leads to well-being, focus and creativity. This quality of presence directly benefits the customer through increased attention, creative problem solving and quality work. Further, energized people are more positive, resulting in pleasant air around them.
Emotional energy is contagious. All you have to do is walk into a room where two people are having a conflict to feel the palpable tension. So it’s safe to say that a few exhausted employees can infect a whole department, not to mention the well-meaning customers who are just trying to get their needs met. Positive energy is contagious as well. In a healthy environment, we feel free to express ourselves and do our best work.
PEO is a Continuous Process
While work is the focus of this article, managing one’s personal energy is ongoing. The choices we make can affect us for up to several days or more. Energy optimization is like dieting in this sense. It often takes three days of good eating choices before the number on the scale goes down. Managing your energy is the same. What you do today affects the quality of your presence tomorrow, and the next day…
PEO is also holistic. The human energy system is like any other system in nature, it is highly complex and interrelated. Losing energy in one area will affect the entire system. PEO requires that we take the whole person into account including: physical, mental, emotional and spiritual aspects of oneself, and also the environments in which we spend our time.
PEO Tips
• Receive as much energy as you give. There is an epidemic of people suffering from chronic low energy. While life is easier in many ways, the ease does not always serve us. We are less physical, which proves to be an overall drain. Physical activity shakes off toxins and helps the energy system remain dynamic. In addition, multi-tasking is becoming the norm, as with having a phone in one hand while the other is on the steering wheel. Fragmenting one’s attention for long periods of time is draining. Focused attention allows energy to move in one direction, nourishing us in the process. In addition to our hurried, sedentary, and fragmented life styles, many of us are sleeping less, which research has shown to increase the onset of many illnesses.
Adequate amounts of sleep, focused attention on the task at hand and regular physical activity can begin to reverse the chronic energy deficit many of us are experiencing. In addition, a morning meditation practice is ideal. It balances left/right brain functioning and provides a healthy dose of quality energy.
• Breathe Deeply. The quality of oxygen has declined in most of our big cities. Additionally, stress and rushing leads to shallow breathing. It’s no wonder that many of us are living off stress hormones. The key to fending off the all too familiar flight or flight response – the equivalent to an energetic roller coaster ride - is taking consistent, full breaths. Proper breathing provides the physical benefits of adequate oxygen while keeping us present and grounded –overall, a big step toward maintaining consistent energy.
• Disconnect from Negativity. While a juicy gossip session can put some bounce in an otherwise dull day, this type of communication is toxic. It leaves slime on all who participate. The same is true for all negative or judgmental communication in the workplace. Replace gossip and judging with discernment. Use common sense when dealing with others while setting the emotional attachment aside.
• Take Breaks. Learn to monitor your energy levels and take a break at the first sign of fatigue. Walk briskly to the restroom while taking deep breaths. Nosh on an apple – focusing only on the apple, or go outside for some fresh air. Little mini-breaks infuse one with vitality.
Vitality and wellbeing come from the small choices we make throughout the day. All it takes is a little prevention along with mindfulness about your energy levels, so that you can make the choices that lead to optimal energy.
Sustainable Service Personal Energy Optimization at Work and in Life - To learn more about this author, visit Kimberly Kingsley's Website.
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Avoiding burnout in the service industry is a high priority. Whether internal or external, customers often demand more than any one person has to give. Optimizing one’s personal energy resources is essential to avoid burnout and ensure long-term success.
PEO is a win/win/win
Forget win/win, taking care of one’s energy is a winner all the way around. Chronic low energy, on the other hand is a lose/lose/lose. The drained employee feels rotten, the customer receives low levels of attention (attention is focused energy), and the environment in which the employee inhabits ends up being the recipient of overflowing negativity.
Maintaining vitality in the midst of a demanding job starts with the employee. You can’t give what you don’t have, so step one is to learn how to keep your energy in check. Balanced energy leads to well-being, focus and creativity. This quality of presence directly benefits the customer through increased attention, creative problem solving and quality work. Further, energized people are more positive, resulting in pleasant air around them.
Emotional energy is contagious. All you have to do is walk into a room where two people are having a conflict to feel the palpable tension. So it’s safe to say that a few exhausted employees can infect a whole department, not to mention the well-meaning customers who are just trying to get their needs met. Positive energy is contagious as well. In a healthy environment, we feel free to express ourselves and do our best work.
PEO is a Continuous Process
While work is the focus of this article, managing one’s personal energy is ongoing. The choices we make can affect us for up to several days or more. Energy optimization is like dieting in this sense. It often takes three days of good eating choices before the number on the scale goes down. Managing your energy is the same. What you do today affects the quality of your presence tomorrow, and the next day…
PEO is also holistic. The human energy system is like any other system in nature, it is highly complex and interrelated. Losing energy in one area will affect the entire system. PEO requires that we take the whole person into account including: physical, mental, emotional and spiritual aspects of oneself, and also the environments in which we spend our time.
PEO Tips
• Receive as much energy as you give. There is an epidemic of people suffering from chronic low energy. While life is easier in many ways, the ease does not always serve us. We are less physical, which proves to be an overall drain. Physical activity shakes off toxins and helps the energy system remain dynamic. In addition, multi-tasking is becoming the norm, as with having a phone in one hand while the other is on the steering wheel. Fragmenting one’s attention for long periods of time is draining. Focused attention allows energy to move in one direction, nourishing us in the process. In addition to our hurried, sedentary, and fragmented life styles, many of us are sleeping less, which research has shown to increase the onset of many illnesses.
Adequate amounts of sleep, focused attention on the task at hand and regular physical activity can begin to reverse the chronic energy deficit many of us are experiencing. In addition, a morning meditation practice is ideal. It balances left/right brain functioning and provides a healthy dose of quality energy.
• Breathe Deeply. The quality of oxygen has declined in most of our big cities. Additionally, stress and rushing leads to shallow breathing. It’s no wonder that many of us are living off stress hormones. The key to fending off the all too familiar flight or flight response – the equivalent to an energetic roller coaster ride - is taking consistent, full breaths. Proper breathing provides the physical benefits of adequate oxygen while keeping us present and grounded –overall, a big step toward maintaining consistent energy.
• Disconnect from Negativity. While a juicy gossip session can put some bounce in an otherwise dull day, this type of communication is toxic. It leaves slime on all who participate. The same is true for all negative or judgmental communication in the workplace. Replace gossip and judging with discernment. Use common sense when dealing with others while setting the emotional attachment aside.
• Take Breaks. Learn to monitor your energy levels and take a break at the first sign of fatigue. Walk briskly to the restroom while taking deep breaths. Nosh on an apple – focusing only on the apple, or go outside for some fresh air. Little mini-breaks infuse one with vitality.
Vitality and wellbeing come from the small choices we make throughout the day. All it takes is a little prevention along with mindfulness about your energy levels, so that you can make the choices that lead to optimal energy.
Sustainable Service Personal Energy Optimization at Work and in Life - To learn more about this author, visit Kimberly Kingsley's Website.
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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George LudwigGeorge Ludwig is a recognized authority on sales strategy and peak performance psychology. An international speaker, trainer, and corporate consultant, he helps clients like Johnson & Johnson, Abbott Laboratories, Northwestern Mutual, CIGNA, and numerous others improve sales force effectiveness and performance. Though it's George's strategies and processes that help corporations increase productivity and performance, it's his tremendous energy and dynamism that spark the transformation. Again and again, clients remark on his amazing ability to unleash human capacity and inspire men and women to break out of their comfort zones. The result is a whole new type of salesperson. His customized presentations teach achievers to make stunning advances in their lives. From helping salespeople realize cherished dreams to helping corporations exponentially accelerate revenue streams, George Ludwig leaves audiences and individuals empowered, emboldened, and clamoring for more. George is the best-selling author of Power Selling: Seven Strategies for Cracking the Sales Code and Wise Moves: 60 Quick Tips to Improve Your Position in Life & Business. - Visit George Ludwig's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
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Joe DagerJoe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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