Worry in the Workplace
Written by:
Julie Cohen
Article Overview: Worrying does not serve you at any time. It takes you away from your priorities, diminishes your focus and prevents you from engaging at your full level of competence and confidence. It robs your company or organization of your full capabilities and talents.
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Worry in the Workplace
Worry in the workplace
Do you find yourself spending time while you’re at work, and even when you’re not at work, worrying about your performance? Thinking, for example:
“How am I going to get this all done?”
“I’m not cut out for this work.”
“They think I’m better than I really am.”
“I’m going to screw up eventually.”
“Why am I even working here?”
“I should get out now before I ruin my reputation.”
If any anxiety-producing questions are running through your head, they are not helping you be an effective professional, leader, team member, or human being.
No Place for Worry
Worrying does not serve you at any time. It takes you away from your priorities, diminishes your focus and prevents you from engaging at your full level of competence and confidence. It robs your company or organization of your full capabilities and talents.
On the personal front, you lose the energy and enthusiasm you might have had about your professional contributions. You stop taking time to enjoy opportunities and challenges that can develop at work, and it’s likely that your colleagues are not connecting with you as they have before. You and your relationships suffer.
Why Do We Worry?
If worrying has no useful role in our work and lives, why do we do it? Most people will answer this question based on situations that have occurred to them or assumptions they make. For example:
I messed up on a project like this before so I might do it again.
I said something stupid to my boss last month, and now she’s going to think I’m incompetent.
I’m not used to things being so difficult, so that must mean I’m not able to do this.
All my colleagues came from better schools than me, so they’re going to get the better work and recognition.
We’re all very good at looking at ourselves critically; this list is endless.
In reality, the reason we worry is quite simple: we focus our energy and thoughts in the past or future, instead of the present. We usually do one of the following:
Reminisce about how things were better in the past and worry that they won’t be that way again
Over-focus on something negative that happened in the past and worry that it will happen again
Fantasize about things getting better in the future and worry that they won’t; or,
Dread something that might occur in the future and worry about it happening.
With all these possibilities of worry around us, you must learn to curb this emotion and minimize the result.
Be Wrong, So What?
To begin with, we need to put our actions in perspective. Work is filled with ‘ups and downs.’ Ninety-five percent of what we do and contribute at work is filled with our accomplishments and success.
The other five percent of ‘uh-ohs’ or ‘I could/should have done something differently,’ can be fixed or turned in to learning experiences. Worriers will see and remember what they didn’t do and want to fix it; instead they should focus on their positive impact.
Mistakes will happen and you will resolve them. You must choose not to focus on the little issues and be kind and gentle to yourself.
‘What’s Next?’ not ‘What Happened?’
When you accept that not all things will be perfect, then you need to address how to move ahead. You are likely to over-analyze a negative situation. While analyzing the scenario is useful, to an extent, you must learn from it and move on. It’s easy for worriers to get stuck here.
Mistakes will happen and you will resolve them. Choose to focus on what you can impact. Ask yourself ‘what now?’ and ‘what’s next?’
Banish the Imposter
The Worrier that shows up in each of us has a name: ‘The Imposter Syndrome.’ The symptoms include questioning our competence, fearing that we will be ‘found out’ that we’re not as smart as we appear to be and disregarding all of our successes, contributions and accomplishments.
How do you get rid of this unwanted condition? Keep these remedies in mind:
Focus on your talents. Define all that you do for your clients, colleagues, your organization and your world.
Create an ‘evidence journal’ where you document your achievements, gains and wins.
Start a ‘kudos file’ where you keep all of the positive feedback you receive. Revisit regularly.
Remember your job interviews. When you were selling yourself to potential employers, you were relentless. You knew you were the right person for the job, you could solve any challenge and your confidence was at its highest.
Stay in the present. The best place to be is where you are. Looking back slows you down and looking too far ahead gets you lost. *
Change your Worrier in to a Warrior and return to working with confidence.
*A great book for exploring the concepts of ‘staying present’ is Wherever You Go, There You Are by Jon Kabat-Zinn.
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Related Forum Posts
Re: Stay happy everyone
- Thanks for that Evan, your post reminded me of that song 'Don't Worry Be Happy' by Bobby McFerrin which I was shocked to learn was a hit in 1988, seems like yesterday,
regards,
Mal.
Workplace Warrior: Insights and advice for winning on the co
- Workplace Warrior: Insights and advice for winning on the corporate battlefield
Kay Hammer
2000
From the inside jacket:
Successful people don't get to the top without struggles. But few are willing to expose the failures and setbacks that have lined their paths through the battle zones of business.
Kay Hammer is that rare breed. With startling candor and penetrating intelligence, this "very modern, very American heroine (Forbes) gives a frank and full recounting of her mid-career reinvention, from a linguistics professor alone to the President, CEO, and co-founder of Evolutionary Technologies International...
Hammer's new life began with an epiphany - that nothing substantive in her life would change unless she made it happen. There would be no Prince Charming. From that moment on, she began a long, ardous journey to carve for herself in the youthful, male-dominated software industry-a journey which she likens to serving the apprenticeship of a medieval warrior...
Her strategies are geared for battles on all fronts: not only for disarming foes, gaining allies, and winning battles in the boardroom, but also for confronting the internal enemies of self-doubt, fear of failure, and unresolved anger.
Books for Women Entrepreneurs
- There's a thread for good books in the Resources folder, but it doesn't target books for businesswomen particularly, so I figured I'd start such a thread here.
It doesn't matter how successful you are in your business - it's always possible to learn something new.
In subsequent posts I give Table of Contents and brief descriptions for various titles - most of them devoted to the businesswoman - and sometimes a review. If anyone else has read a review, or has read the book and found it useful, please comment!
1. The Old Girl's Network
2. Mother's Work
3. The 7 Greatest Truths About Successful Women
4. Pitch Like A Girl
5. Workplace Warrior
6. Treasure Hunt: Inside the Mind of the Modern Consumer
7. Contingency Planning & Disaster Recovery
8. She Wins, You Win
9. Napoleon On Project Management
10. Why Good Girls Dont' Get Ahead, But Gutsy Girls Do
11. Comeback Moms: How to Leave Work, Raise Children, and Restart your Career even If you Haven't Had a Job in Years
12. The One Minute Millionaire
13. Talking From 9 to 5
14. Soloing: Realizing Your Life's Ambitions
15. 101 Best Home Based Businesses for Women: Everything You Need to Know About Getting Started on the Road To Success
16. Work With Passion: How to Do What You Love for a Living. Revised and Expanded
17. Fail-Proof Your Business: Beat the Odds and be Successful
18. Confidence: How Winning Streaks and Losing Streaks Begin and End
19. Women Don't Ask: Negotiation and the Gender Divide
20. Millionaire Women Next Door: The Many Journeys of Successful American Businesswomen
21. Start Small, Finish Big: Fifteen Key Lessons to Start - and Run - Your Own Successful Business
22. Rewired, Rehired or Retired: A Global Guide for the Experienced Worker
23. The Martha Rules: 10 essentials for achieving success as you start, build or manage a business
24. The Essentials of Entrepreneurship: What it takes to create Successful Enterprises
25. Net Ready: Strategies for Success in the E-conomy
26. The Promotable Woman
27. Leave The Office Earlier: The Productivity Pro shows you how to do more in less time and feel great about it
28. The Work At Home Balancing Act: The professional resource guide for managing yourself, your work, and your family at home
29. Secrets of Six-Figure Women
Ladies Who Launch Profile: Heidi Flammang
- Heidi Flammang
Top Dog, Camp Bow Wow
When one of the country's first doggy day cares opened next door to her dad's business, Heidi Flammang and her husband, Bion, would sneak over to hang out with the dogs. They fell in love with the concept—and the dogs—and were soon making trades of services with the owner to have their own dogs stay there. When the owner of that business wasn't interested in franchising, Heidi and her husband started brainstorming and the business plan for Camp Bow Wow was born.
They were searching for their first location when Bion was killed in a plane crash, in 1994. Heidi received a $1 million insurance settlement after his death, and in the following years attempted a number of ventures, including a financial consulting business to help others handle sudden wealth. But Camp Bow Wow was never far from her mind. In 2000, with the help and encouragement of her brother, she dusted off that old business plan and set out to bring her and Bion's dream to life. Within weeks she had found her first location, and from that point on she never looked back. Camp Bow Wow has now sold more than 205 franchises, 125 of which will be open by the end of the year. It is the premier upscale doggy day care and boarding company, and is expected to generate $18 million in systemwide sales in 2008.
What we learned from Heidi:
To persevere and never lose sight of your dreams. Heidi was a young widow who tried financial consulting, pharmaceutical sales, and launching a high-end baby-bedding catalog before coming full circle to find success with the idea that she'd loved all along.
Not Just Fun and Games
"A lot of people come into this business thinking how fun it's going to be to hang out with dogs all day. But we are taking care of people's furry children, all day and night, 365 days a year! It is an all-consuming business and you have to know so much more than people think—everything from dog behavior to disease management, in addition to the nuts and bolts of running a business. We get franchisees from so many different backgrounds and they all have a love of dogs in common, but we have to teach them to be businesspeople and to market the business and not just focus on the dogs. It's a challenge to find people who want to make it a real moneymaker and not just a labor of love."
Getting the Word Out
"We receive a lot of leads on possible new franchisees through word of mouth from our existing franchisees and open Camps. Also, we've been featured on AOL's main page, Donny Deutsch's The Big Idea, in Pink magazine, and in some other great media outlets, and we advertise in the airline magazines and do quite a bit on the Internet, utilizing our Web site as a marketing tool. All of these have been great resources."
What Worked
"What has worked for us is to stay focused on our brand and what it's about: offering a place where a dog can be a dog. We don't let ourselves get distracted by other business opportunities that come in our direction, and we don't try to be everything to every dog owner. I am a perfectionist and have been very specific about what the rules are and what the brand is, and that really led the way for franchising opportunities. But we are constantly evolving based on the learning experiences and opinions of our franchisees, and I think that helps us stay ahead of the competition."
And What Didn't
"Be wary of getting family and friends involved and assuming that because they have good hearts and are interested in your business that they'll have the skills to do it. It's important to be surrounded by knowledgeable people who have great skills, not just people who love you."
Networking Is Not Just For the Dogs
"People in the dog-boarding business are very protective, so it's not as easy to network and meet people with like businesses as it might be in other industries. I found great mentors at the International Franchise Association, other people who had been there and done that in terms of franchising. I'm very involved with that group and work to champion other women entrepreneurs. I'm also part of a CEO support group called Vistage. There are 12 of us in the group who meet for a day once a month and it's extremely valuable, but I am the only woman in the group. So I also have an informal group of women who I meet with in Denver to share professional successes and disasters. Women are just so much more open to that type of dialogue."
Like Mother, Like Daughter
"I'm writing a book about starting and running a successful woman-owned business called Tales From the Bark Side. My tween-aged daughter is writing her own book that will be released at the same time called Tori's Tales, about growing up with a mom who's an entrepreneur. My pet project is working with young girls to help them set goals and develop self-confidence and pride in their accomplishments."
Man's Best Friend
"Last year we started Bow Wow Buddies, a foundation dedicated to improving the lives and health of dogs around the world. We foster dogs, we sponsor a PhD fellow in canine cancer research at CSU veterinary school, and we fund organizations such as RAVS and VIDAS that go into poor areas in the U.S. and elsewhere to spay and neuter stray dogs. We undertook a rescue mission abroad after our in-house counsel vacationed in Greece, a country with no humane society, and saw how poorly strays were treated there. We brought 17 dogs back with us and fostered them until finding them homes."
Favorite Quote
"'Worry is a debt you may never have to pay.' I really strive to live in the now, focus on solutions that are in the moment, and not worry too much about things that may never happen."
Recommended Reading
"My favorite dog book is Marley & Me. But I have two business books that I find invaluable: The E Myth Revisited (a fantastic book to help you figure out whether you have the right personality and skill mix to be an entrepreneur) and The Question Behind the Question (a great management book about instilling personal accountability in your people)."
Parting Thoughts ...
"I will retire when ... every dog has a home."
"My greatest strength in business is ... my flexibility."
"My dream is ... to give back as much as I get from my life. I have been so blessed with so many things and I want to respect the universe and give back."
This featured lady was profiled by Noelle Pechar Hale, a freelance writer living in Los Angeles.
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