Focus on the results - not the problem
Where is your focus?
Is it on the problem or the blessing? On what you can do, or what the
news says is going on?
On the bad economy or on how you can create great success because
of the economic situation?
Our children are actually the best to help us. Ever see how they look at
things so much differently than we do. Take a few minutes and listen to
What happens when they knock the ball through the kitchen window. Is
it the end of the world? What do they focus on? The child runs in and says,
"Well dad, this is going to be great, I am going to learn how to fix a
window. Let's get the tools and you can show me how."
When the lawnmower will not start and you have to wait until tomorrow to
get the part to fix it. Your daughter comes over and says, "well mom, I'll get
the gloves looks like we will have time to play catch after all. Isn't this
When it is raining Saturday morning and you all had planned on going on
a picnic at the park. In comes your son with the blanket. "Ok, lets set
everything up in the living room and we can have our picnic right here.
This is going to be great! We get a picnic and TV all at the same time.
I love it"
You simply cannot argue with children. They have the focus. They find the
solution. They do not dwell on the problem, they simply move on. What if
we could do that? Would life be much better?
Try to change your focus and see what happens.
Now we come to you, where is your focus when you encounter a problem.
You see in all the above situations, the child simply found a solution.
He/she found, a way to learn, a way to play, a way to make it happen
despite the weather. What if you apply that process to your life and start
to focus on the solution and not the problem.
But we adults don't think that way, do we?
If we broke the window all we would think about is, "now I am going to
have to fix this"
Apply the same situation to your job. "The customer just called and she
is very mad. Entered a bunch of data into the software and now it seems
to have been deleted. Just what I wanted to deal with".
What if you turn that around a bit using our child theory. "Well this is a
problem, but now Jerry, our support superstar, is going to help me find the
fix and I am going to be even better at what I do. It is a great day because
I am going to learned something new".
If we could not get the part for the lawnmower, we would be mad and it
would rundown our day?
Just like in our business, when the prospect says not until tomorrow, we
focus on all the reasons we are not going to get the business. Why they
are not going to call back. Why they might just cancel it all.
What if instead we started to think positive. Think that the customer
might actually be looking at buying more or upgrading. Or buying new
instead of taking the fix.
And finally, if it was raining on Saturday morning, I can already hear you
all. "Look at this, it is raining, all week I planned this picnic and now we
can't have it.
Again, relate it to your business. They only took ½ of what I had hoped
for, this really sucks.
What if you now took it as a challenge. How are you going to sell them
the other ½ and maybe even more? What if you stepped up and used this
to get even better at what you do? Do you think it might just make a
In order to move forward, we have to leave the past behind and we have
to forget the loses, we have to forget what we use to have, we have to
forget all that.
Here is a great quote from Og Mandino in his book, The Greatest Salesman
in the World, "Tomorrow lies buried with yesterday and I will think of it no
more. Concentrate 100% on what you have to deal with today"
And deal with it very well.
Today, take that child like look at the situation, laugh a bit and then see
a much better clearer answer.
Focus on what you can do to fix it. Focus on what you can do to make it
better. Focus on the positive.