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What Makes A Leader

What Makes A Leader

There are many ways to describe what good leadership is about, or how it works. There are many different directions people will go in to be a successful leader and manager. There is no one way that works for everyone, whether you’re the person who’s the leader or the person who’s being led.
But these are mine, and I’ve taken the time to think about this topic. And no matter what one may think or how one may feel, there are always a few items that need to be thought of as absolutes if someone is going to be an effective leader. I have one main item that, in my opinion, is number one, above everything else that anyone may think. Of course people are always free to debate this, but this is mine, and I get to it by way of a story.

My dad was in the military for 26 years. He started his military career on his 17th birthday, spent 2 years in the army, left for about 6 months, then enlisted in the air force and stayed for another 24 years. If my dad hadn’t had to retire because of military regulations he would have been a career military man.

My dad always had one goal when he decided to go into the military the second time around. His goal was to become a master sergeant. For many people that might not have seemed like such a lofty goal, since officers get all the press, but military life isn’t what most people think it is. There are many qualifications for people to become officers, and it’s not always dependent upon whether you’re the smartest or brightest. Some officers are folks that came right out of military school. Some officers are folks who got a college degree, made it through basic training, and had a job skill that automatically made them an officer. If anyone watched the TV show Mash, you’ll remember that the doctors were all officers, yet they didn’t have any military training or discipline. What they had was a job skill that the military needed; thus, they become officers.

Anyway, back to Dad. He always wanted to be a master sergeant; not a chief master sergeant or a senior master sergeant, but a master sergeant. And the day he became a master sergeant he was one of the happiest people I’d ever known. I was still relatively young when it occurred, so I didn’t know until a little bit later that he had already attained his military goal.

Something that most people who don’t deal with military personnel believes is that the military hierarchy is an absolute. That is, officers are always the people in charge, and the rank tells who gets to make all the decisions. That’s partially true. But every officer I’ve ever met has said that they wouldn’t have gone far without a very effective master sergeant on their side to bounce ideas off, someone who’s been in the trenches, so to speak, and actually gotten their hands dirty with some of the duties they’re given.

On most military bases, there is a separation of living quarters between officers and non-commissioned officers; that is, folks with rank, but who aren’t officers. In the last place we lived while my dad was in the military, the officers all lived on one side of the base, and the non-commissioned officers lived on the other side of the base. The only time they usually interacted personally was where it concerned children, or when shopping on the base. There was an officers club and an NCO club; there was an officers barracks and an NCO barracks for those military folks who weren’t married. There was an officers gym and pool which was separate from the enlisted men’s gym and pool. That’s just the way things were, and everyone knew where they were allowed to be and not allowed to be; even the kids.

So, based on the way the military sets things up, to try to eliminate fraternization between the ranks, you can imagine my surprise whenever officers would show up where we lived, or Dad would be invited to go to certain functions that only officers were supposed to be invited to. For some reason, people respected my dad’s opinions, and it wasn’t just those whose rank was lower than his, or equal to his.

My dad proved something to me, something that I’ve taken to heart my entire life, and something that’s my first, and main, key of leadership: the position doesn’t make the leader, the leader makes him or her self. Being a leader doesn’t mean that you’re always the person in charge. Being a leader doesn’t mean you have to go out of your way to be involved in every aspect of everything. Being a leader means that someone knows you’re someone they can go to whenever they need to discuss something, or wish to have a problem solved or worked out. Being a leader means you care more about the results than the process of getting there. Being a leader means you’re not in it for the glory; you’re in it because there’s an issue, and you’re ready to help solve it.

As we begin the new year, are you ready to become a leader in your life, and in the lives of others?





What Makes A Leader - To learn more about this author, visit T.T. Mitchell's Website.

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Dave Kurlan
Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website

Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website


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T.T. Mitchell
(Visit T.T.'s Website) Please check out my bio at http://www.ttmitchellconsulting.com /bio.html

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