Dealing With Difficult People
Dealing With Difficult People
I’m naturally high strung and picky. This can cause problems for me with people who are more easygoing. How do I not get caught up with judging them or even myself? Sometimes I want to avoid people with personalities that are so different from mine. But then I tell myself that this isn’t very open-minded of me.
Your personality includes your innate, unique characteristics as well as your coping strategies developed in childhood. The more you understand about your personality style—what makes you tick—the less judgmental you will be and the more you can use this information to enhance your own and others’ lives.
For example, are you a person who seeks consistency or do you like frequent change? Do you enjoy one-on-one connection or group interaction? Are there certain types of people who grate on your nerves? When we discover what our particular personality style seeks and learn how others are different, we can become less reactive and find it easier to create Win-Win dynamics.
In my personal coaching work, I offer a Personality Style Assessment for my clients where they discover which of the four styles best describes them: Director, Promoter, Analyzer, or Supporter. For example, if you have a Promoter Personality Style, you will find yourself drawn to high-intensity relationships and environments, frequent change, opportunities for a lot of interpersonal dynamics, and situations where you can shine in the spotlight. You like to make quick decisions based on your gut feelings (often called “intuition” by Promoters). If you have a job that offers you none of these conditions, you may feel bored and restless or even think there’s something wrong with you for not being content. And if you are in a romantic relationship with someone who is different, someone who seeks consistency and quiet, you may find yourself impatient for them to up their “excitement quotient.”
On the other hand, if you have an Analyzer Personality Style, you like quieter environments where you can count on having enough time to problem solve well and thoroughly, sometimes to the point of procrastination. You probably shun the spotlight, preferring not to “strut your stuff.” Your idea of a “just shoot me” job is one that requires a lot of backslapping and high-pressure sales. You may distrust those who thrive in the interpersonal realm, judging them as phony.
So how does knowing this information help you to become wiser? Well, what if the Analyzer is the Promoter’s boss? Or the other way around? What if the two are in a romantic relationship? Is the answer that we should congregate only “with our own kind”? Obviously, that’s impossible and, besides, we’d be missing out on what the other styles have to offer. When you understand the four styles, you will be able to get out of right/wrong mode and appreciate your “opposite’s” qualities (which is what you may initially have been drawn to) as well as your own. The more wisdom we have about Personality Styles, the more we can avoid difficulty and maximize each other’s potential for success and happiness.
Exploring your personality style, individually, as a couple, or with your work group, will answer many profound questions, including:
• What is my personality style?
• What are the other three styles?
• Which styles get along?
• Which styles conflict and why?
• Which styles do I resist and why? What does teach me about myself?
• What are each style’s traits?
• How can I assess others’ styles quickly and accurately?
• What styles can help me grow?
• What kind of work tends to make me happy?
• What work environment—physical and emotional—do I need to thrive?
• What kinds of situations are most difficult for me to handle?
• What do I naturally tend to excel in?
• What conflicts does my style tend to create in personal relationships?
• How do others perceive me?
• How does my style tend to manage others or parent?
• How will this knowledge impact my relationships with others?
• How can this information free me from being run by my personality?
Learning about the Personality Styles is a way to see inside the unique treasure chest you are. This knowledge and wisdom will increase your own happiness and help you offer more compassion, intimacy, and harmony to everyone in your life.
Dealing With Difficult People - To learn more about this author, visit Jane Straus's Website.
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Dear Jane,
I’m naturally high strung and picky. This can cause problems for me with people who are more easygoing. How do I not get caught up with judging them or even myself? Sometimes I want to avoid people with personalities that are so different from mine. But then I tell myself that this isn’t very open-minded of me.
Your personality includes your innate, unique characteristics as well as your coping strategies developed in childhood. The more you understand about your personality style—what makes you tick—the less judgmental you will be and the more you can use this information to enhance your own and others’ lives.
For example, are you a person who seeks consistency or do you like frequent change? Do you enjoy one-on-one connection or group interaction? Are there certain types of people who grate on your nerves? When we discover what our particular personality style seeks and learn how others are different, we can become less reactive and find it easier to create Win-Win dynamics.
In my personal coaching work, I offer a Personality Style Assessment for my clients where they discover which of the four styles best describes them: Director, Promoter, Analyzer, or Supporter. For example, if you have a Promoter Personality Style, you will find yourself drawn to high-intensity relationships and environments, frequent change, opportunities for a lot of interpersonal dynamics, and situations where you can shine in the spotlight. You like to make quick decisions based on your gut feelings (often called “intuition” by Promoters). If you have a job that offers you none of these conditions, you may feel bored and restless or even think there’s something wrong with you for not being content. And if you are in a romantic relationship with someone who is different, someone who seeks consistency and quiet, you may find yourself impatient for them to up their “excitement quotient.”
On the other hand, if you have an Analyzer Personality Style, you like quieter environments where you can count on having enough time to problem solve well and thoroughly, sometimes to the point of procrastination. You probably shun the spotlight, preferring not to “strut your stuff.” Your idea of a “just shoot me” job is one that requires a lot of backslapping and high-pressure sales. You may distrust those who thrive in the interpersonal realm, judging them as phony.
So how does knowing this information help you to become wiser? Well, what if the Analyzer is the Promoter’s boss? Or the other way around? What if the two are in a romantic relationship? Is the answer that we should congregate only “with our own kind”? Obviously, that’s impossible and, besides, we’d be missing out on what the other styles have to offer. When you understand the four styles, you will be able to get out of right/wrong mode and appreciate your “opposite’s” qualities (which is what you may initially have been drawn to) as well as your own. The more wisdom we have about Personality Styles, the more we can avoid difficulty and maximize each other’s potential for success and happiness.
Exploring your personality style, individually, as a couple, or with your work group, will answer many profound questions, including:
• What is my personality style?
• What are the other three styles?
• Which styles get along?
• Which styles conflict and why?
• Which styles do I resist and why? What does teach me about myself?
• What are each style’s traits?
• How can I assess others’ styles quickly and accurately?
• What styles can help me grow?
• What kind of work tends to make me happy?
• What work environment—physical and emotional—do I need to thrive?
• What kinds of situations are most difficult for me to handle?
• What do I naturally tend to excel in?
• What conflicts does my style tend to create in personal relationships?
• How do others perceive me?
• How does my style tend to manage others or parent?
• How will this knowledge impact my relationships with others?
• How can this information free me from being run by my personality?
Learning about the Personality Styles is a way to see inside the unique treasure chest you are. This knowledge and wisdom will increase your own happiness and help you offer more compassion, intimacy, and harmony to everyone in your life.
Dealing With Difficult People - To learn more about this author, visit Jane Straus's Website.
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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