|
|
Like this article? PLEASE +1 it! |  |
|
Types of Difficult People and 3 Best Ways to Interact with Them at Work
Written by: Jo RomanoArticle Overview: It takes all types to make the world go around, and unfortunately, we find all of them in the average workplace. Co-existing with difficult people can be a challenge at the best of times, but working with them takes it to a whole new level. Here are some tips to working with some of these difficult types.
 |
Free Download - How to Stay Connected in a Virtual Team By Jo Romano |
Types of Difficult People and 3 Best Ways to Interact with Them at Work
In your workplace, you will meet some who are easy to work with and others who can really irritate you. These are called difficult people and they also come in various types.
Types of difficult people include:
First, there are the aggressive people. These are people who are violent when it comes to working with others. They often get angry, act out, and hurt and cause emotional and physical pain to their co-workers.
Second are the snipers: Snipers are those who are skillful in attacking their colleagues by silently stabbing their back by means of gossip, sarcastic tones of voice, or disapproving looks. You hesitate to interact with them, but when you do hesitate, it brings on even more covert hostility.
Third are the complainers. The complainers are those people who keep on whining about how heavy their workload is. They can't fulfill their task quietly because they keep procrastinating and complaining.
Last are the silent people. The silent people will give you gloomy looks and reply to your questions with just a nod or with the phrase "I don't know!" Oftentimes, they just work timidly as if they are living in their own world.
Transacting with the aggressor, sniper, complainer, and silent person poses great challenges. They simply are difficult people. Difficult people will bring your company down because of their constant discouragement, negativity and low energy.
Here are the three best ways to interact with difficult people.
- Build a healthy relationship with them. Get to know them. Ask them questions about their family, interests, and dreams. Show yourself as a sincere and trustworthy person by being a friend to them. Develop trust. Be honest and frank with them and share your observations and make requests of them to change their behavior. Respect them as a human being and see them as whole and complete with all of their imperfections. Ask them to take their anger someone else, to stop gossiping and complaining and to engage rather than be silent. They may not see how difficult they are for often they believe that everyone is like them.
- Communicate well by listening with curiosity. Let them do the talking since this is their forte. By simply listening, you will slowly gain their trust. Try to meet regularly and go out after work to minimize the tensions. From that time on, you will become a trusted companion.
- Recognize their best assets and qualities and point them out. "Difficult people" act out because they think they are not valued or appreciated by their peers. Flattering them with their outstanding assets would make them feel that you are their admirer and, at the same time, a friend.
Difficult People – How to Deal with Them and Survive Them
Coaching and Psychological Styles: Adjust Your Approach!
What Does My Family Have to Do With My Work?
Work At Home Internet Business Success - What Characteristics You Need?
Sales Success Tip-How to Sell to Different Personalities
|
About the Author: Jo Romano RSS for Jo's articles - Visit Jo's website  Josephine Romano is President of Josephine A. Romano Associates, a Vermont based consultant whose focus is life and work coaching, training, and organizational problem solving. Her passion is working with motivated executives and employees in all levels of leadership, management and support staff in business, government and non-profit settings. Ms. Romano holds a Comprehensive Life Coach Certification with Coach Institute, Pa., USA. She also has a license and certification in Prevention with the International Consortium of Addiction and Prevention Credentialing Boards (ICRC). She serves as an Adult Dialogue Education instructor for Global Learning Partners, Inc., Toronto, Canada. She also teaches training of trainers for Health Realization. Jo specializes in executive and business coaching for CEO's, Middle Managers, Supervisors, Lawyers, Court Managers and Judges. www.lifecoachforlawyers.com She is also an International Certified Substance Abuse Prevention Specialist and provides prevention coaching, consultation, technical assistance, and training to community coalitions, schools, families and the workplace. http://www.greenmountainlifecoach.com Get a free report: http://www.REALWORLDLEADERREPORT.com Click here to visit Jo's website   Employee Retention 7 Tactics to Retain Your Most Valuable Asset Importance of Culture and Communication in Leadership 4 Helpful Guides in Leading a Virtual Working Environment The Time To Act is Now On Becoming a 10 Secrets to Team Development |
Related Forum Posts
Re: Five Personality Traits of Successful Business Owners
- 1. Focus
2. Ability to Adapt
3. Hard Work
4. Good planning
5. People Skills
Re: how many hours do you spend in here per day?
- Difficult to say.... I'd say I'm here an average of 30 minutes a day.... there's only five folders that I read every day... others I only read if there's some interesting post title...
Revenue Streams for Websites
- Too funny, I was just reading a book: Multiple Streams of Internet Income: How Ordinary People make extraordinary money on line, by Robert G. Allen. 2001
That's a misnomer, though - they're not ordinary people, they're people with established careers who can take their expertise and exploit it on the web.
Ways to generate income?
1) Sell your own material on the site. Ebooks, etc.
2) Join various affiliate programs that match what your website is about.
3) Google adsense - All my money comes from this... it's started out slow but as readership of my sites grown, the income has grown. Nothing to write home about yet...
4) Google adwords - the advertisers whose ads show up on Google Adsense. Unless you're selling big ticket items on your site you don't want to use it, your keywords can cost from 20 cents upwards.
Re: how many hours do you spend in here per day?
- [quote="OmnivoreInk":12jww1u3]Difficult to say.... I'd say I'm here an average of 30 minutes a day.... there's only five folders that I read every day... others I only read if there's some interesting post title...[/quote:12jww1u3]
Hi Barbara,
So can I ask what are the five folders you follow everyday?
Re: Books for the Entrepreneur
- Another great book for internet entrepreneurs is The Four Hour Work Week by Timothy Ferris
MichelleJ
Share this article with your friends. Fund someone's dream.
Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.
by: Kim Castle, Business Brand Creation
Lesson #3: “Tell ‘em quick and tell ‘em often”
Searching for the Stars: How Yang and Filo Took Their Business to New Heights
Salesperson Wimp-Out: I Need Help 
February 2012 Top 100 Leadership Experts to Follow on Twitter
Please Stop Calling it Coaching!
Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
What If You Had a 100% Success Rate?
Unspoken Yet Important Rules for Book Proposals
Providing Feedback
Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.