Service

An Awesome Way to Thank People

An Awesome Way to Thank People

I’m always on the lookout for interesting ways to recognize customers and provide better service. At EvanCarmichael.com we have a number of initiatives including sending brownies on a weekly basis to a customer who deserves it. We look for offbeat reasons to recognize them. We’ve sent congratulatory brownies when our customer launched a new book. […]

3 Ways I Used Twitter To Grow My Business This Week – Twitter University

3 Ways I Used Twitter To Grow My Business This Week - Twitter University

I’m often asked by entrepreneurs “How can I use Twitter for my business? It seems like such a waste of time!” It’s easy to talk in generalities but I thought the best way to show you would be to give you three actual examples from how I’ve used Twitter in my business from the past […]

Happy Valentine’s Day – From Google!

Happy Valentine's Day - From Google!

This week I received a Valentine’s Day card… from Google! I love the idea of sending out cards on offbeat holidays. Sometimes companies will take less celebrated occasions like Valentine’s or St. Patrick’s Day and I’ve also seen companies create their own holidays or recognize customers for special occasions (ie 1 year anniversary as a […]

Customer Service Idea #1 – Read The Out Of Office Replies

Customer Service Idea #1 - Read The Out Of Office Replies

(Photo Credit: djwerdna) One of the most important initiatives that I’ve been championing within my business is customer service. A couple of weeks ago I wrote about my trip to Seattle and the outstanding service that I received at a little shop called Piroshky Bakery (Let Your Customer Service Be Your Marketing Department). Most businesses […]

Let Your Customer Service Be Your Marketing Department

Let Your Customer Service Be Your Marketing Department

Sharon, Hayden, and I arrived in Vancouver and had a blast shopping in Gastown, relaxing at Granville Island, and taking in the extraordinary views, Grizzly Bears, and Bald Eagles at Grouse Mountain. We then drove to Seattle where we watched the Mariners down the Athletics at Safeco Field. I was excited to visit Seattle because […]

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