Business Lessons from Zappos, Oprah, and American Idol
Over the past few months I’ve added a lot of new content that I hope will inspire you as well as give you new ideas to grow your business. Here they are: Top 10 Lists Top 10 Inspirational Quotes for Entrepreneurs Top 10 Books for Entrepreneurs Top 10 Videos for Entrepreneurs Famous Entrepreneur Videos & [...]
Do Your Prospects / Customers Trust You?
(Photo Credit: Pierre Beteille) Mark Drager is a Toronto based entrepreneur who created a new business in 2006 called Phanta Media. He was a startup entrepreneur who was trying to stand out in a very competitive market. Fast forward to today and Mark is doing business with clients like Royal Bank (the 55th largest company [...]
New Keyword Tool Better Than Google’s? – SEO University
(Photo Credit: Jeff McNeill) This is a special edition of SEO University where I have a guest post by Elisa Gabbert. Elisa was introduced to me by Byron Gordon, a great guy who I’ve worked with for a couple of years at the Search Engine Strategies conferences here in Toronto. When Byron asks me to [...]
Customer Service Idea #1 – Read The Out Of Office Replies
(Photo Credit: djwerdna) One of the most important initiatives that I’ve been championing within my business is customer service. A couple of weeks ago I wrote about my trip to Seattle and the outstanding service that I received at a little shop called Piroshky Bakery (Let Your Customer Service Be Your Marketing Department). Most businesses [...]
How To Actually Follow Thousands of People on Twitter in 15 Minutes Per Day – Twitter University
(Photo Credit: ~Ilse) In my last Twitter University post I talked about how you can monitor your brand on Twitter (How To Monitor Your Brand On Twitter – Twitter University). Today I wanted to share with you the one tool that saves countless hours of time, helps me connect with my customers, and lets me [...]

















