Starbucks
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An Awesome Way to Thank People
I’m always on the lookout for interesting ways to recognize customers and provide better service. At EvanCarmichael.com we have a number of initiatives including sending brownies on a weekly basis to a customer who deserves it. We look for offbeat reasons to recognize them. We’ve sent congratulatory brownies when our customer launched a new book. [...]
Let Your Customer Service Be Your Marketing Department
Sharon, Hayden, and I arrived in Vancouver and had a blast shopping in Gastown, relaxing at Granville Island, and taking in the extraordinary views, Grizzly Bears, and Bald Eagles at Grouse Mountain. We then drove to Seattle where we watched the Mariners down the Athletics at Safeco Field. I was excited to visit Seattle because [...]
