Profit Growth Strategy #2 For Virtual Assisants

Documenting Your Business Processes and Systems

Even though we are Virtual Assistants, many business processes are still driven by paper-based information. Quite simply, our ability to generate information and processes for our clients has taken off, while our ability to manage it lags behind, swept under the necessity to take care of pressing client projects.

You must understand how your business works and this means understanding your business systems, procedures, policies and processes. How automated have you made some of these?

Streamline and automate

  • Identify and eliminate business process bottlenecks, thereby ensuring that all your procedures will be handled the same way every time.
  • Decrease transaction cycle times which will allow you to focus on your business growth.
  • Allow internal and remote users quick access to critical business processes.
  • Monitor work activity and load-balance so that clients and contractors will know their role and responsibilities.
Do a Google search for project management solutions such as ClientSpot, Basecamp and Freshbooks.


Denise Griffitts is a nationally recognized Virtual Assistance Industry expert, thought leader, VA coach and mentor. She is also a Web Developer and serial online entrepreneur who believes that any person with the knowledge, skills, ideas, drive and the ability to mobilize resources can create a high impact business.

Denise is the Founder and CEO of Your Office On The Web<...>

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