I am never wrong. Wouldn't you love to be confident in believing that statement? Granted there are the handfuls of people that do believe this about themselves but for those of us can be more realistic it is said by many assertive skills trainers that no matter what the situation is we are still going to be criticised either personally or behaviourally.
Part of assertive skills training is recognising what you are willing to have and own. For example if somebody says to you, you are not an effective assertive skills trainer than you do not know what it is that you have done wrong therefore you need to take accountability of finding out specifically what behaviours they were talking about.
When being assertive in the workplace you have to recognise your accountability. Assertive skills trainers state that you should only own what you are willing to own and not what others want you to own. At work I was criticised by a partner at an important meeting in front of the majority of my co-workers. Inside there is no doubt that I was raging and wanted the ground to open up and swallow me but as an assertive skills trainer I told that colleague that I admired their guts for being so open and honest, I then told the group that I was going to go on with what we were discussing as that is why I was there. Needless to say that partner kept her mouth closed from then on.
At a meeting I attended the secretary forgot to bring the notes of the former meetings, she apologised profusely and went on to say how incompetent she was and would forget her head if it wasn't screwed on. Assertive skills trainers indicate that this left her vulnerable; it would have been healthier for her if she had apologised and recognised what would be the best way for her to get the notes whilst also taking into account time management.
Assertive skills training courses point out that you are accountable for your actions and inactions and that it is you that has to absorb the scrutiny. Accountability means having the confidence and assertiveness to make things better. It is known through assertive skills training courses that accountability is how you do things to peruse excellence and to start as you mean to go on to fulfil your goals personally and within the workplace.
The tools that are often used in assertive skills training courses are something that the majority of us already posses, such as listening carefully to gather up to date information in order to make a lucrative decision, therefore you will have no problem in confidently identifying your accountability.