What struck me about Stuart Skormans book (subtitled, "Why I Cant Stop Starting Over") is his creative need to start new businesses and his (growing) wisdom about business. Stuarts better-known accomplishments are launching Reel.com (sold for $100M) and Elephant Pharmacy.
Stuarts smarts, creativity, luck, risk-taking, and finances are well-described. The book is written in a conversational style - its as if youre sitting down with him (or going for a walk) and hes mentoring you on customer service and startup business logic. He not only describes his business life, but also his personal life (and the give-and-take he learned). The best part of the book is his hard-won pearls of wisdom that end each chapter:
* Why I rarely hire MBAs (they often dont understand the needs for creativity, struggle, and sacrifice)
* Customers can be your best teachers (by intimately knowing your customers likes and dislikes you have a better chance for success)
* Decisions should be made by the person with the best resumé (Hire well and entrust the right person make the right choices on your behalf)
* Three rules to winning in poker and business (Be aggressive, be conservative, be opportunistic)
* Dos and donts for choosing a business (base it on logic, stick with the familiar, prioritize fun, start small, do something established, know your risk tolerance, and focus on short-term goals)
* Create a second bottom line for your idealism (calculate the cost of your idealism from your profitability)
* Avoid creativity at all costs (where possible, reuse existing well-tested solutions to your problems. Creativity is expensive (but attention-getting)).
* How to make the transition from a big company to a start-up (start small, do your homework, work for a startup first, understand your motivation, and be financially prepared).