5 Factors to Consider in Choosing Your Software Vendor

It could get very difficult when it comes to choosing a software vendor and this is because you would be committing a huge part of your business into their hands and you barely even know them. They could throw you lots of promises just to make you patronize them and end up delivering none. They might even give you the wrong software solution, since you don’t have a professional knowledge of what the right one looks like.

How then do you choose the right software vendor? Consider the following five factors and you’re on your way to choosing the right one.

1. Be Sure of What You Really Want

It’s sometimes difficult finding a need when you know what you’re looking for, not to talk of when you’re confused and still searching. When you figure out what it is you really need, it would be easier for you to hit the nail on the head.

When you know what you want, you wouldn’t opt for just any software vendor, you would opt for one that can bring meaning to your business and also work in line with its goals. It’s therefore highly essential to determine your business needs before you go searching.

2. Vendor’s Certificates or Credentials

The one thing that distinguishes a business from another is the level of professionalism. It’s very important to look out for the credentials of the software vendor you want to work with. With the credentials and certificates, given by trustworthy and reputable Technology Evaluation Centers, you will be able to determine how professional they are, how long they’ve been in the business, and whether they have been growing or downsizing.

This will give you rest of mind and confidence that you have chosen the best and there’s nothing to fear. Once they refuse to show you their credentials, that’s a sign to take to your heels as they just might not be reliable.

3. Flexibility

When choosing your software vendor, consider how flexible they are and whether they can adapt to your advancing business model. Your company might be providing the same services as many others, but your modus operandi will most definitely not be the same, so you should be on the lookout for a vendor flexible enough to provide customized solutions.

4. Customer Feedback

Customer feedback is essential when on the lookout for a software vendor. You can ask their customers the experience they had while working with the software vendor, how long they have been with them and whether they’re responsive and responsible. You can also go online and look up their reviews, both the negative and positive.

5. Hidden or Additional Fees

Looking out for this will save you from getting trapped with a tricky vendor because they could take advantage of you and you just might find yourself paying for some additional costs such as maintenance or setup fees, monthly support fees, document management services and lots more.

Also, try avoiding situations that would allow the vendor make an increment in the fees during the course of the contract and put in place provisions to end the contract after six months or a year, provided it doesn’t go down well with you.

The thought of choosing and relying on a software vendor to keep your business running successfully might be terrifying, but if you consider the five factors above in choosing one, you will find yourself and your business in the right hands.


Jimmy Rohampton is a freelance writer, blogger and business consultant from Southwest London. He travels the world and helps people master blogging and online marketing at HowToCreateABlog.org. Think you're interesting and he should know you? Say "Hi" to him at Jimmy@HowToCreateABlog.org

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