10 Checklist for Restaurants to make your guests feel important

Here is a check-list of what practice they follow to deliver a life-time experience to their guests.

Implement it in your restaurant this Diwali and make a difference to your living.

  1. Treat your guests as the most important person of your business.
  2. Make them feel that they are the purpose of your business.
  3. They are not dependent on you. You are dependent on them.
  4. They do us a favor when they come in.
  5. Guests are not credit card; they’re human beings with feelings.
  6. They are essential part of restaurant business.
  7. They come to us with their preferences and choices. It is our job to fulfill them.
  8. Give the most considerate attention to them.
  9. They make it possible for us to earn bread and butter for our living.
  10. Without them we have to close the doors of the restaurant.
Take a print of this post and affix it at Cash Counter, inside the kitchen and on the bill-board to ensure every staff remembers it.


Nilesh Shah nileshshah@rancelab.com Over 10 years of experience in the field of software development, sales and marketing. He has assisted over 500 Retailers and Restaurateurs in implementing the Retail and F&B software with barcode & pos hardware for their business. He holds a designation of Director, Marketing in Rance Computer Pvt Ltd. He holds the certification from Microsoft Corporation and NIS. His current research focuses on developing and implementing intelligent retail systems...

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