I suspect that all of us in the world of business, athletics, music, etc., recognize the importance of teamwork. Old cliches come to mind, like, "Individuals score points, but teams win games."

In the business world the concept of teamwork is particularly important, but according to Ed Petry, executive director of the Ethics Officer Association, there is one dilemma that regularly confronts teams working in a business together. The dilemma is one of ethics or integrity. Mr. Petry points out in a February 17, 1998, article in USA Today that when you work in a team and become close to the other members, it often happens that some unethical conduct takes place on the part of an individual, whether it's taking money or revealing trade secrets. The question is, do you tell the boss? He points out that if you tell it will make it harder to work in a small group and, according to Graham Phaup, at the Institute for Global Ethics, "It's truth vs. loyalty. Is it right to tell the truth and lose friendships?" Those who do report problems, he says, risk being shunned by others on their team if word gets out. Managers say they strive to let workers know they should tell if something is amiss.

Yes, it really is a dilemma and this is the point where the integrity of management is critical in solving the problem. If the workers know they can talk with complete confidence to management and that their trust will never be betrayed, they are far more likely to report a situation which could potentially be job-threatening for all of them. That's integrity and that's a quality we all need to develop every day.


A talented author and speaker, Zig Ziglar has an appeal that transcends barriers of age, culture, and occupation. Since 1970, he has traveled over five million miles across the world delivering powerful life improvement messages, cultivating the energy of change. Since 1970, an extensive array of Ziglar audio, video, books, and training manuals have been utilized by small businesses, Fortune 500 companies, U.S. Government agencies, churches, school districts, prisons, and non-profit associations...

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