Selling To Small Business

Selling To Small Business - Strategies to help you sell to small business entrepreneurs

Monday, April 16, 2007

A Small Business Battle: IBM vs. Microsoft

Last week IBM launched its System i Express, a low-cost, all-in-one IT hardware package for small businesses with five to 40 employees. It will allow entrepreneurs to purchase servers from IBM and run business applications on a per-user basis starting at $7,995 for the initial five users.

Most small businesses have traditionally opted for the inexpensive Microsoft Windows-based servers. IBM is hoping to change this by reducing their i Express costs. They also claim that their servers are less vulnerable to viruses and more reliable.

According to System i general manager, Mark Shearer: "This is probably the boldest move we've made in the small-business space in a decade."

The key to IBM's success, however, will not be in the hardware but in the software applications that will run on it. Few small business owners will call up asking for a System i server but they will want to run the latest manufacturing, financial, or medical applications and their software vendor will advise them on which server to purchase to run the applications.

Windows has a dominant presence and switching costs are high enough that most SMBs will not move over but IBM does present a compelling enough case to be considered as a serious alternative for new purchasing decisions. To that end IBM is hoping to triple the number of new customers in the first year of the new promotion.

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Thursday, January 25, 2007

Can SAP Tackle The Small Business Market?

SAP is the 3rd largest software vendor in the world after Microsoft and IBM. With 38,000 large global companies as clients, they are quickly becoming a victim of their own success and are now targeting small businesses to continue their growth.

Yesterday SAP announced that it's going to spend as much as 400 million euros, roughly $520 million, over 2 years to create an organization that can sell to small business clients. With this new move, SAP is expecting their profit margin to drop by 3-4% this year and they will come up against a number of obstacles selling to small businesses including:
  • There are more SMB's to target and their needs tend to be more varied
  • SMB's require bigger sales and support teams
  • SMB's typically also take longer to make buying decisions
  • SMB's require more intensive sales advice than larger enterprises
It will be interesting to see what strategies SAP uses to tap the small business market and how successful they are after spending half of a billion dollars.

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Name: Evan Carmichael
Location: Toronto, Ontario, Canada

EvanCarmichael.com is the world's #1 website for small business motivation and strategies. Evan also runs a series of successful Mastermind Groups in Toronto for entrepreneurs.


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Selling To Small Business